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Scheduler / Operations Coordinator
Foley, MN
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Find & Apply For Scheduler / Operations Coordinator Jobs in Foley, Minnesota
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The Details Matter—and So Does the Person Keeping Them Together For 80 years, Neighborhood Home Services has helped customers care for their homes. Behind every service call and installation is paperwork, customer information, and follow-through that keeps the business moving. We're looking for an Administrative Operations Specialist who enjoys bringing order to that work. Someone who notices missing information, checks the details, and follows through until the task is complete. Reporting to our Finance Manager, you'll support accounting, permits, payroll preparation, invoice review, equipment paperwork, and customer records. You'll also support dispatch, customer service, and other administrative needs across the company. The Big Ask Keep our information accurate, our paperwork moving, and our follow-ups on track—so our teams can focus on serving customers and completing the work. What You'll Do Keep records clean: Enter, verify, and organize customer and location information, technician notes, receipts, and documents in ServiceTitan, QuickBooks, and Microsoft 365.
Support accounting and payroll:
Collect missing receipts, check supporting records, contact customers about outstanding balances, and verify job and commission information for our Payroll Specialist.
Help close out the day:
Review invoices for correct services, charges, payments, and discounts. Flag discrepancies and follow through on corrections.
Keep paperwork moving:
Help file and track permits, inspection results, equipment registrations, rebates, and warranty claims. Update records for removed or replaced equipment and save submission confirmations.
Support job follow-through:
Create follow-up jobs, help track parts orders, and remind technicians about outstanding notes, paperwork, or tasks.
Help customers and coworkers:
Answer overflow calls, book appointments, communicate schedule changes, and document conversations.
Support company administration:
Assist with onboarding paperwork, approved handbook updates, and communication of current promotions, fees, and discounts. Who We're Looking For You're organized, comfortable working with details, and dependable about finishing what you start. You can move between tasks without losing track of deadlines, and you ask questions when something doesn't match.
You bring:
Accurate data entry and strong attention to detail. Professional communication with customers and coworkers. Comfort checking numbers, learning software, and organizing digital files. Good judgment when handling confidential information. A willingness to do recurring administrative work consistently and correctly. Experience in office administration, customer service, accounting support, or home services is helpful. Familiarity with ServiceTitan, QuickBooks, Microsoft 365, equipment registrations, rebates, or warranty paperwork is a plus. Entering business administration or home services? We welcome candidates who bring strong computer skills, follow-through, and a willingness to learn. What Success Looks Like Records are cleaner. Paperwork is completed accurately and on time. Outstanding items have clear next steps. Other employees spend less time chasing information and correcting preventable mistakes. Your work makes it easier for the entire company to do its work. Benefits & Perks For eligible employees: Health and dental insurance: 100% company-paid for employee-only coverage. Optional vision, life, and short-term disability insurance. Optional LegalShield, accident, and cancer coverage. HSA plans with a company contribution.
SIMPLE IRA
with company match. Paid time off. Six paid holidays plus a floating birthday holiday. Company outings that include family. Eligibility and availability depend on employment status and plan terms. Why Neighborhood? This role gives you a practical look at how a home services business operates—from customer records and scheduling to accounting and installation paperwork. You'll work with several departments, learn the systems behind the work, and see how your contribution helps the team every day. Interested? Apply with your resume and tell us about your experience keeping things organized, helping customers, or making sure important details get handled. If you're the person who catches what others miss and follows through, we'd like to meet you.
Pay:
$20.00 - $30.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Vision insurance
Work Location:
In person
Benefits
Paid Time Off (PTO)
401(k) Plans
Health Insurance
Dental Insurance
Review key factors to help you decide if the role fits your goals.