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The Copley Consulting Group

Business Operations Specialist

Pay: $14/hr

Posted: 4 weeks ago

Location: Mendota, MN (Remote)

Last Updated: 6 days ago

Hours: Full-Time

Expires: 10/7/2026

Job Description

Title:

Business Operations SpecialistLocation:

Fully RemoteRate:

$14.00/hourly

Schedule:

40 hours weekly

Type of Employment:

Contract Position OverviewWe are seeking highly organized and customer-focused Senior Customer Operations Coordinators to join a fast-paced operations team. This role is ideal for professionals who thrive in a dynamic environment, excel at problem-solving, and are passionate about delivering exceptional customer experiences. Key ResponsibilitiesServe as a primary point of contact for customer operations supportCoordinate and manage customer requests, ensuring timely resolutionCollaborate with internal teams to streamline processes and improve service deliveryMaintain accurate records and track operational metricsIdentify opportunities to enhance efficiency and customer satisfaction QualificationsPrevious experience in customer operations, customer service, or a related fieldStrong communication and organizational skillsAbility to multitask and prioritize in a high-volume environmentProficiency with standard office and CRM systemsDetail-oriented with a proactive approach to problem-solving