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Scheduler / Operations Coordinator
Raytown, MO
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Now viewing: Patient Scheduler - Raytown Family Medicine Clinic
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101 Truman Medical Center

Patient Scheduler - Raytown Family Medicine Clinic

Job Description

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site. Please log into myWORKDAY to search for positions and apply. Patient Scheduler - Raytown Family Medicine Clinic 101 Truman Medical Center Job Location Raytown Family Medical Care Raytown, Missouri Department Raytown Family Medical Care UHLMC Position Type Full time Work Schedule 8:30AM - 5:00PM Hours Per Week 40 Job Description Are you a friendly, organized, and detail-oriented individual who loves helping people? As a Patient Scheduler , you'll be the first point of contact for our patients, guiding them through every step of their visit—from scheduling their appointment to checking them in and ensuring their visit goes smoothly. You'll be a key player in making sure everything runs like clockwork in the front desk area while keeping patient records accurate and up-to-date. If you enjoy providing excellent customer service and have a knack for managing schedules, we'd love to have you on board!
What You'll Do:
Be the
First Friendly Face:
Assist patients with scheduling, check-in, registration, check-out, and ensure they have a seamless experience from start to finish.
Manage Patient Flow:
Help keep the clinic running smoothly by managing the flow of patients, ensuring timely and efficient scheduling and check-ins.
Accurate Record Keeping:
Make sure all patient demographic and financial information is accurately entered into our system, ensuring a smooth visit for everyone.
Communication Pro:
Answer all phone calls, respond to patient requests, and explain health benefits, financial obligations, and our organization's Discount Policy with clarity. Be the
Scheduling Guru:
Take charge of the clinic schedule, ensuring it's effective, organized, and optimized for the best patient experience. What You Need to
Bring:
Education:
High school diploma or equivalent.
Experience:
At least one year of customer service experience, where you've honed your ability to communicate clearly and effectively.
Communication Skills:
You've got excellent verbal communication skills, and you're also great with written communication—whether it's talking to patients or exchanging information with other staff.
Tech-Savvy:
You're proficient with computer hardware and software and can easily navigate patient management systems.
Detail-Oriented:
You'll be the expert in maintaining accurate patient records and ensuring all information is verified correctly. If you're excited about providing excellent patient care from behind the scenes and making a difference in each patient's experience, apply now! Let's work together to make healthcare easier and more accessible for everyone.

Benefits

  • Health Insurance
  • Dental Insurance
Review key factors to help you decide if the role fits your goals.
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Total Score
53
out of 100
Average of individual scores