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Scheduler / Operations Coordinator
Gwinner, ND
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Rose International

Operations Administrative Specialist

Job Description

Required Education:
  • High school diploma or equivalent
Qualifications/Skills/Experience:
  • 1-4 Years of experience with providing clerical and administrative support to departmental Managers
  • Assisting in coordinating all aspects of daily operations, including recording and reporting data.
  • Must know
MS Office and TeamsPreferred:
  • Additional or specialized training, and one to four years previous experience.
Responsibilities:
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • Other minor duties may be assigned.
  • Assists in troubleshooting and resolving safety, service, and operational issues. . Creates, distributes, and closes-out customer tickets on a daily basis.
  • Maintains and distributes department related information on a daily basis.
  • Communicates with other supervisors and managers about operations and/or dispatch issues.
  • Completes and maintains a variety of reports as directed by the department manager.
  • Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor.
  • Assists with data collection and reporting required for incentive pay programs.
  • Assists with the processing of payments and other financial tasks as necessary.
  • Assists in the implementation of operational projects as needed.
  • Communicates with customers about service issues as needed.
  • Communicates with employees about scheduling and work assignments as needed.
  • May enter and maintain Service Machine SMART data on a daily basis.
  • Performs other duties as assigned.
  • Supervisory Responsibilities This job has no supervisory duties.
  • Only those lawfully authorized to work in the designated country associated with the position will be considered.
  • Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.
•
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