Overview We are seeking a highly organized and detail-oriented Scheduling Coordinator to join our team. The ideal candidate will be responsible for managing appointment scheduling, coordinating with caregivers and clients, and ensuring efficient operations. This role requires excellent communication skills. The Scheduling Coordinator plays a vital role in delivering exceptional patient service and supporting the overall functionality of the medical practice. Responsibilities
- Answers phones, text messages, and emails.
- Manages schedule changes and building of new schedules with all clients and caregivers.
- Completes requests from caregivers and clients associated with scheduling.
- Responsible for maintaining all open visits, being able to work in clients homes when needed.
- Maintains caregiver requests of time off, scheduling changes, clocking in and out issues.
- Required to work 1 weekend a month.
- Required to be "on call" 1 weekend a month
- Substitute caregiver.
- Maintains caregiver and client's confidence and protects operations by keeping information confidential.
Experience Familiarity with EMR/EHR systems such as Axiscare Strong understanding of HIPAA regulations, and documentation review procedures Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and familiarity with multi-line phone systems Previous experience in administrative support roles such as front desk receptionist or office manager is advantageous Demonstrated ability to handle multiple tasks efficiently while maintaining attention to detail in a fast-paced environment Looking for evening shift 11am - 7pm
Job Type:
Full-time Pay:
$17.00 - $19.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): Candidate must be able to pass background checks and drug screening.
Work Location:
In person