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Scheduler / Operations Coordinator
Gallup, NM

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University of New Mexico

Operations Specialist (Dual Credit)

Job Description

Operations Specialist (Dual Credit)

University of Mexico Monthly:

$3,481.07 - $5,148.00 life insurance, remote work United States, Mexico, Gallup 705 Gurley Ave (Show on map) Sep 08, 2026 Requisition ID

req37925 Working Title

Operations Specialist (Dual Credit) Position Grade

11 Position Summary

PLEASE NOTE

This position is for the UNM Gallup

Branch, located in Gallup, NM, approximately 138 miles west of Albuquerque,

NM. The University

of Mexico has established branch colleges to serve the citizens of Mexico and to provide the highest quality of education for students pursuing

post-secondary education at different locations throughout the state. Branch

colleges respond specifically to the unique needs and multicultural

backgrounds of their respective communities by offering community education

programs, career education including certificate and associate degree

programs, and transfer programs that prepare students for upper division

entry into colleges and universities. The University of Mexico-Gallup

is seeking a dedicated and detail-oriented Operations Specialist/Dual Credit

Coordinator to lead and grow our dual-credit and concurrent enrollment

programs. This role serves as the central point of coordination between the

institution and K-12 partners, ensuring that dual-credit offerings are

compliant, well-administered, and provide a seamless experience for students,

families, and school partners. The ideal candidate combines strong

relationship-building skills with a solid understanding of education policy,

data management, and program administration. Key Responsibilities Program

Oversight Provide day-to-day oversight and

administration of the institution's dual-credit and concurrent

enrollment programs.

Monitor program performance,

identify areas for improvement, and implement process enhancements.

Coordinate course scheduling,

instructor credentialing, and course approval processes in partnership

with academic departments.

Serve as the primary point of

contact for internal stakeholders regarding dual-credit program

operations.

Prepare reports and

presentations on program status for institutional leadership and

governing bodies. K-12 Partner

Liaison Build and maintain strong

working relationships with K-12 district administrators, counselors, and

instructors.

Serve as the main liaison

between the institution and partner high schools, addressing questions

and resolving issues as they arise.

Facilitate regular communication

and meetings with school partners to align program expectations,

calendars, and updates.

Represent the institution at

K-12 partner events, counselor meetings, and community outreach

activities. Operating

Agreements & Compliance Develop, negotiate, and maintain

dual-credit operating/articulation agreements with K-12 partners.

Ensure agreements align with

applicable state statutes, administrative regulations, accreditation

standards, and institutional policy.

Monitor changes in relevant laws

and regulations and proactively update agreements and procedures to

maintain compliance.

Collaborate with academic

affairs, appropriate university administrative offices, and district

partners to review and renew agreements on a regular cycle. Admissions

& Onboarding Design and continuously improve

admissions processes specific to dual-credit students, ensuring clarity

and ease of use for students, families, and school counselors.

Develop onboarding materials and

experiences (orientations, guides, welcome communications) to help

students and parents understand expectations, responsibilities, and

resources.

Coordinate application,

placement testing, registration, and enrollment verification processes

with admissions and registrar offices.

Provide training and support to

high school counselors on institutional admissions requirements and

procedures. Data Collection

& Outcomes Tracking Collect, maintain, and analyze

data related to dual-credit enrollment, course completion, grades, and

student outcomes.

Track longitudinal outcomes such

as persistence, GPA, and degree/credential completion for former

dual-credit students.

Prepare data reports for

internal decision-making, state reporting requirements, and

accreditation or grant purposes.

Identify trends and opportunities

for program improvement based on outcome data. See the Position Description for additional information. Conditions of Employment Minimum Qualifications High school diploma or GED; at least 7 years of experience directly related to the duties and responsibilities specified. Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis. Preferred Qualifications Bachelor's degree

Experience in

higher education, K-12 partnerships, or student success initiatives

Ability to

collaborate across campus and with external partners

Experience

designing advising, student success, or access-focused programs

Strong

organizational, communication, and relationship-building skills

Commitment to expanding access and supporting students

who face barriers to higher education Additional Requirements Campus

Gallup Department

Gallup Branch Employment Type

Staff Staff Type

Regular - Full-Time Term End Date Status

Exempt Pay

Monthly:

$3,481.07 - $5,148.00 Benefits Eligible

This is a benefits eligible position. The University of Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information. ERB Statement

As a condition of employment, eligible employees working greater than .25 FTE as determined by the Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid. Background Check Required

Yes For Best Consideration Date

9/23/2026 Eligible for Hiring Incentive Eligible for Remote Work

No Eligible for Remote Work Statement Application Instructions Only applications submitted through

the official UNMJobs site will be accepted. If you are viewing this job

advertisement on a 3rd party site, please

visit UNMJobs to submit an application.

A complete application consists of:

(1) a completed UNM Jobs online application; (2) an updated resume; (3) a cover letter specifically addressing why you would be the best candidate for the position given the position description; and (4) three professional references that includes the names and contact information of the references.

Each of these items MUST be uploaded to your online application for applicant consideration.

PLEASE NOTE

When submitting your application materials, please ensure all attachments are uploaded in PDF format only for optimal viewing and processing. Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details. The University of Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class. The University of Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, Mexico Department of Health fingerprint screening, Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html.

Refer to https:

//policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance