Find & Apply For Scheduler / Operations Coordinator Jobs in Portales, New Mexico

Job Summary The Employee Health & Surgical Scheduling Coordinator is responsible for supporting new employee onboarding and employee health compliance activities with the Employee Health/Infection Control Nurse and Human Resources while also providing surgical scheduling support for the Surgical Services Department. This dual role position serves as a key liaison between Human Resources, Employee Health, Surgical Services, physicians' offices, and newly hired employees to ensure regulatory compliance, efficient onboarding processes, and optimal operating room scheduling. The employee performs administrative functions related to employee health requirements, immunization and screening compliance, new employee onboarding coordination, and surgical case scheduling. This position provides some clinical patient care and functions under the direction of licensed healthcare professionals and hospital leadership. Essential Employee Health Job Responsibilities Promote the mission, vision, and values of the organization Coordinate pre-employment onboarding activities for all new hires, contracted personnel and academic students. Schedule and track pre-employment health screenings, drug testing, and occupational health appointments. Ensure completion of documentation of immunization requirements, tuberculosis screening, respiratory fit testing, and other occupational health requirements. Coordinate and communicate onboarding requirements. Assist with annual employee health initiatives including influenza vaccination campaigns, tuberculosis surveillance, and other regulatory requirements. Essential Surgical Scheduling Job Responsibilities Schedule surgical procedures in accordance with surgeon preferences, block time utilization, physician availability, staff resources, and equipment availability. Receive and review surgical scheduling requests for completeness and accuracy. Verify demographic, insurance, and procedural information required for scheduling. Coordinate operating room schedules with the Pre-Anesthesia Nurse, surgeons' offices, anesthesia providers, and perioperative leadership. Ensure required documentation, consent forms, and preoperative requirements are obtained prior to scheduled procedures. Support with any surgical schedule changes, cancellations, and additions by communicating updates to affected departments. Optimize operating room utilization while adhering to departmental scheduling guidelines. Serve as a liaison between surgeons, physician office staff, anesthesia services, nursing staff, and patients. Communicate scheduling updates promptly and professionally. Address scheduling conflicts and escalate issues appropriately. Maintain confidentiality of patient and employee information. Maintain accurate surgical scheduling records within the electronic health record and scheduling systems. Generate reports related to scheduling efficiency, block utilization, and case volumes. Assist with data collection for quality improvement initiatives. Non-Essential Functions Performs other duties as assigned. Roosevelt General Hospital (RGH) is committed to providing safe, quality care to patients. Employees are required to adhere to the Values of RGH. Integrity We are committed to honesty and ethical principles, where our words and actions reflect our dedication to fostering strong relationships and maintaining professional credibility. We take accountability for our actions and their impact on others, consistently honoring our commitments and upholding moral standards and values in every situation. Learning We promote personal growth and professional excellence by embracing continuous learning through training, mentorship, and constructive feedback. We foster a collaborative culture driven by curiosity and critical thinking, encouraging staff to ask questions, seek answers, and share knowledge. Innovation We confidently embrace changes in technology, processes, and practices, encouraging strategic risk-taking and creativity to enhance healthcare delivery, patient safety, and the quality of care. We collaborate with partners from other hospitals, academic institutions, industry leaders, and community organizations to promote continuous improvement and remain at the forefront of advancing healthcare outcomes. Kindness We engage in open communication with patients, families, and colleagues to understand their needs and concerns, while respecting their differences and upholding their dignity. We foster a nurturing environment where individuals feel supported, understood, and valued, strengthening relationships, promoting growth, and enhancing the overall well-being of all. Excellence We strive to be a model rural healthcare facility, setting high standards in healthcare delivery and ensuring exceptional patient satisfaction within the communities we serve. We take pride in our accountability and fiscal responsibility, skillfully balancing costs and outcomes to guarantee that superior patient care is always delivered. Unity We collaborate across departments and disciplines to deliver effective and compassionate healthcare, working alongside patients, families, and community partners to ensure seamless coordination of care and achieve our common goals of wellness and healing. We prioritize open communication and mutual respect, empowering our teams to collaborate effectively by acknowledging and celebrating the unique contributions and strengths of each individual. Qualifications High school diploma or GED required. Associate degree in healthcare administration, business administration, health information management, or related field preferred. Experience in employee health, surgery scheduling, or healthcare operations preferred. Experience working with electronic health records and surgical scheduling systems preferred. Professional Requirements Adhere to dress code; appearance is neat and clean. Complete annual education requirements. Maintain patient confidentiality at all times. Report to work on time and as scheduled. Wear identification while on duty. Maintain regulatory requirements, including all state, federal and local regulations. Represent the organization in a positive and professional manner at all times. Comply with all organizational policies and standards regarding ethical business practices. Communicate the mission, ethics and goals of the organization. Participate in performance improvement and continuous quality improvement activities. Attend regular staff meetings and in-services. Knowledge, Skills, and Abilities Knowledge of medical terminology. Strong organizational and time-management skills. Ability to maintain strict confidentiality. Excellent customer service and communication skills. Ability to manage multiple priorities and deadlines. Proficiency in Microsoft Office applications including Word, Excel, Outlook, and Teams. Ability to work independently and collaboratively. Strong attention to detail and accuracy. Physical Requirements and Environmental Conditions Frequent sitting, standing, walking, bending, and reaching. Frequent use of computer, telephone, and office equipment. Ability to lift up to 20 pounds occasionally. Visual acuity is necessary for reviewing records and data entry.