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Scheduler / Operations Coordinator
Kingston, NY

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Partner Rentals

Operations Support Coordinator

Entry-Level JobVerifiedNo experience needed

Job Description

Operations Support Coordinator Are you a highly structured, disciplined, and detail-oriented individual who thrives in a fast-paced environment? Do you excel at juggling service-related administrative work while making every customer who walks through the door feel taken care of? If this is you keep reading Partner Rentals has an open position in Kingston NY, to start immediately. About the Role As our Operations Support Coordinator, you'll be the first face our customers see and the backbone of our Service Department's day-to-day administration. At the front desk, you'll greet walk-in customers, answer phones, process rental paperwork, take payments, and field questions about our equipment and availability. Behind the scenes, you'll support our Service Department by opening and tracking work orders, scheduling repairs and preventive maintenance, ordering and receiving parts, maintaining service records and equipment files, and keeping technicians and customers informed on repair status. Adaptability and strong organizational skills are key as you shift between helping a customer at the counter and chasing down a parts order five minutes later. You'll take ownership of your tasks from start to finish, keeping our service operation running smoothly and our customers satisfied. This role is ideal for someone detail-oriented, proactive, and comfortable working under pressure. You'll have the opportunity to make a significant impact while working in a collaborative, structured environment. About Us Partner Rentals is a leading equipment rental company with locations serving New York's Hudson Valley and Northeast Pennsylvania. We specialize in providing high-quality equipment for clients with residential, commercial, and industrial needs. Our commitment to exceptional customer service drives our success! Our Ideal Candidate You're a highly organized individual with a proven ability to manage multiple tasks efficiently and switch gears without losing track of what's open. Strong interpersonal and communication skills are essential — you'll be interacting with customers, technicians, sales staff, and vendors all day long, and you're comfortable being the calm, helpful presence at the front desk. You should be a self-starter who approaches challenges with a positive, solution-oriented mindset.
Attention to detail matters here:
service records, work orders, and parts orders all have to be accurate. Comfort with computers and service software is important, and mechanical or equipment familiarity is a plus but not required — we'll teach you the equipment. Finally, a strong sense of responsibility and ownership will help you excel in this role. If this is you and you're ready to take your operations career to the next level, please submit your resume. We are looking to hire immediately. Compensation & Benefits Starting hourly wage: $20.00-$21.00 / Hour Profit sharing 50% company-paid medical, dental, and vision insurance 9 holidays plus 15 PTO days per year Company-sponsored 401(k) plan with company match Yearly safety shoe allowance
Job Type:
Full-time Pay:
$20.00 - $22.00 per hour
Benefits:
401(k) 401(k) matching Health insurance Life insurance Paid time off Referral program Vision insurance
Shift:
8 hour shift Day shift
Work Days:
Monday to Friday No weekends
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Employee Stock Options (ESOs)
  • Health Insurance