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Scheduler / Operations Coordinator
Powell, OH
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We are seeking a detail-oriented and organized individual to join our team as a Scheduling Coordinator. As a Scheduling Coordinator, you will play a crucial role in ensuring efficient and effective scheduling of appointments for our orthodontic office. Duties will include, but are not limited to, scheduling new and existing patients, verifying insurance, and general administrative tasks. Our office and team are energetic and upbeat, and we are seeking someone to complement our culture. If you have excellent communication skills and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities:
Schedule patient appointments and manage the appointment calendar
Coordinate with clinical team
Verify patient insurance information and obtain necessary authorizations
Answer phone calls and respond to inquiries regarding appointments
Maintain accurate and up-to-date patient records in the scheduling system
Collaborate with other administrative staff to ensure smooth workflow and patient satisfaction
Handle any scheduling conflicts or changes in a timely manner
Experience:
Previous experience working in a medical office or healthcare setting is preferred
Familiarity with HIPAA regulations and maintaining patient confidentiality
Proficiency in using scheduling systems
Strong organizational skills and attention to detail
Excellent communication and interpersonal skills This position will consist of 5 days per week, approximately 34-38 hours per week.
Prior customer service experience preferred. Dental experience is not required. No weekends or late hours! Benefits include holiday and vacation pay, 401K, and orthodontic treatment for yourself and dependents. Please provide your resume.
Job Type:
Full-time Pay:
$18.00
$23.
00 per hour
Benefits:
401(k) 401(k) matching Employee discount Paid time off