Find & Apply For Scheduler / Operations Coordinator Jobs in Ooltewah, Tennessee

SCHEDULE

• Monday through Friday
• 8:00 AM to 5:00 PM (or later if required to complete all daily activities)
• On occasion some evening and weekend work may be required

OVERVIEW

The primary function of the Medical Scheduler is to schedule patients and manage the provider(s) schedule in an organized and efficient manner.

ESSENTIAL FUNCTIONS

• Represent the practice in a professional manner at all times
• Be aligned with the office's philosophy on vaccines, use of medications and the overall quality of care
• Follow and update the standard operating and training procedures
• Answer phone calls
• Take ownership of calling patients that need to be moved when provider's schedules change
• Address the Athena ticklers and schedule appointments as needed
• Verify patient insurance policies as appointments are scheduled
• Collect patient payments over the phone
• Manage inbound and outbound medical records requests as needed, to include new patient medical record requests
• Assist with TennIIS, GRITS, and all other vaccine documentation requests
• Check scheduling voicemails, transcribe, and create patient cases based on voicemails
• Address the assigned tasks in the scheduler and receptionist's inboxes in Athena
• Fill in for the Receptionists, Schedulers and Panel Managers when they are out of the office
• Assist with bimonthly department meetings
• Maintain HIPAA and OSHA compliance at all times

NON-ESSENTIAL FUNCTIONS

• Support the marketing and advertising efforts
• Generate reports as required

REQUIREMENTS

• Excellent team management, communication, computer and organizational skills
• Ability to multitask

REQUIRED EDUCATION & EXPERIENCE

• At least two years of experience working in the medical field

PREFERRED SKILLS & ABILITIES

• Spanish speaking Background checks may be required depending on role and candidate.

Job Type:

Full-time Base Pay:

From $15.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Language:

Spanish (Preferred) Ability to

Commute:

Ooltewah, TN 37363 (Required)

Work Location:

In person