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Scheduler / Operations Coordinator
Buda, TX

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Farmers Insurance

Appointment Setter

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Job Description

Job Overview Job Overview We are seeking a motivated and personable Appointment Setter to join our team. In this role, you will be responsible for engaging with clients primarily through phone communication to schedule appointments and facilitate smooth communication between clients and our team. The ideal candidate will have experience in call center environments and possess excellent client communication skills. This position offers an opportunity to contribute to our company's growth by ensuring efficient scheduling and fostering positive client interactions. Compensation and Benefits $12.55/hour base pay Performance based bonus opportunities Opportunities for career development
Salary Range:
$12.55 per hour Benefits Hourly Base Salary + Bonus Opportunities Paid Time Off (PTO) Mon-Fri Schedule Career Growth Opportunities Hands on Training Dental Insurance Vision Insurance Life Insurance Disability Insurance Work from Home Requirements Skills Proven experience in call center roles or appointment setting is preferred. Excellent verbal communication skills with the ability to build rapport quickly over the phone. Strong client communication skills, including active listening and clear articulation. Ability to handle high call volumes while remaining professional and courteous. Organized with attention to detail for accurate record-keeping. Self-motivated with a proactive approach to follow-up and problem-solving. Comfortable working in a fast-paced environment with a focus on customer service excellence. Responsibilities Responsibilities Make outbound calls to prospective and existing clients to set appointments according to specified schedules. Engage with clients professionally and courteously via phone, ensuring clear communication of appointment details. Maintain accurate records of all client interactions, appointments scheduled, and follow-up actions required. Collaborate with team members to ensure seamless scheduling processes and address any client inquiries or concerns promptly. Follow scripts and guidelines provided to ensure consistent messaging and quality standards. Manage a high volume of calls efficiently while maintaining a positive attitude and professional demeanor. Assist in updating client databases and maintaining organized records for future reference. About Us Farmers Insurance, established in 1928, has grown from a modest automobile insurer for rural farmers into one of the nation's largest and most trusted insurance providers. Today, we proudly serve over 9 million customers through a network of 9,000 exclusive agents across 43 states. With a diverse portfolio of over 20 insurance and financial service products - including auto, home, life, and business insurance - we are committed to protecting what matters most. Our award-winning 24/7 claims service ensures that customers receive exceptional support when they need it most. Through innovation, customer-first service, and a dedication to community, Farmers Insurance continues to provide peace of mind to millions across the country.

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance
  • Vision Insurance
  • Disability Insurance