Find & Apply For Scheduler / Operations Coordinator Jobs in Bristol, Virginia

urpose. Opportunity. Impact. Challenge. This is not an easy job. For the right person, it will be an extraordinary career. " I'm looking for people that want it all — but only those that are willing to put in the work to have it all!" Specifically, I'm seeking positive, energetic, "doers" — individuals from all backgrounds. If you're keen to advance your career by improving the lives of your clients, teammates, and community — while also making a positive impact on local and global conservation efforts, please read on. If you're looking for an easy job, this is not the company for you. We believe in work — hard work and teamwork. We straight up make things happen — hard things! We grow businesses, build the finest art, craft the best trips, and don't stop until our clients are thrilled. We believe that by overcoming the challenges along the way, we become better humans and earn the right to have it all — a meaningful and lucrative career — a rare satisfaction few ever know. I'm building a brand and platform that "doers" can plug into and be challenged — a place with upward mobility for the persistent — a place where you can make a difference, be appreciated, and rise by your merits. I'm not concerned with your degree, but your degree of persistence. We hire "will over skill". We value "positivity over pedigree". We believe progress (and great careers) are built on grit, wit, and determination. If the above resonates with you… Let's go! " - Benjamin Walls The Travel Administrator position is responsible for providing support to and executing on the day-to-day administrative operations of the company, with a focus on client relationships and travel development. This position also provides high level support to the Owner and company management teams in executing a variety of tasks and projects that support the overall growth and success of the company.

PRIMARY RESPONSIBILITIES

Travel Support:

Manage incoming communication by sorting, prioritizing and responding to letters, emails and voicemail messages. Create draft responses as requested by Executive Team. Communicate and make travel arrangements with vendors. Negotiate pricing as directed and collaborate with the Executive Team to secure competitive rates for hotels, lodging, ground transportation, airfare and activities. Assist in making bookings for these items as needed. Set travel plans and arrangements for Owner and staff as required. Collaborate with Operations Manager, Owner, and other staff to prepare and distribute timely and accurate communications with travel clients about their upcoming travel, including but not limited to visa, vaccinations, packing lists, and transportation. While trips are in operation, serve as remote support and work with the trip leaders and vendors to troubleshoot any issues that may arise.

NOTE:

this does require being on-call as needed when a trip is in operation (schedule to adjust to accommodate during these periods). Work with Owner, Travel Team and Sales Team to prepare and distribute timely and accurate communications with clients about their upcoming travel, including but not limited to passport, visa, vaccination requirements, packing lists, and transportation. Coordinate with Sales Team and Executive Team to follow up with travel clients upon return to solicit feedback and implement any changes or suggestions that will enhance future client experiences. Collaborate with other Travel Team and Sales Team members as a point of contact for travel clients, staff and vendors for all related inquiries and arrangements related to WALLSabout. Coordinate with travel clients and vendors to accommodate any special needs to ensure a comfortable and seamless experience for all travelers.

Operations & Office Support:

Understand basic gallery operations to provide on-floor guest support during key times of year (including greeting guests in the gallery and operating wine bar in Asheville location as needed). Oversee ordering and development of WALLS brand marketing goods known as "swag" (such as shirts, bags, water bottles, hats, etc.). Collaborate with the Owner on "swag" needs and maintain strict inventory of all items ordered and delivered. Assist the Management Team with managing workflow by conducting research, drafting correspondence and following up on outstanding projects/tasks of staff and vendors, reviewing or preparing reports, etc. Assist the Executive Team with managing key business relationships by researching and providing information as requested, addressing and resolving client concerns, scheduling meetings with clients, staff, and vendors as requested, and arranging phone calls with the Owner to support the relationship. Review and approve vendor and credit card statements, and employee expense reports for final payment. Maintain inventory and order supplies for company staff. Assist with the planning and execution of company sponsored events as needed. Accurate and organized upkeep of record keeping and filing Anticipate and prepare for the daily needs of the Owner. Skills/Qualifications for Ideal Candidate Advanced computer skills with high competency in Excel. Demonstrated ability to manage large projects and coordinate the work of multiple parties. Knowledge and/or experience in booking overseas travel for large groups ideal. Strong ability to multi-task and have the confidence to raise concerns and convey ideas. Confident verbal and written communication skills and strong interpersonal and conflict resolution skills. Must have a valid driver's license and own transportation. Must be available to work a flexible schedule (typically with advance notice) to meet business demands including evenings and weekends.

Physical/Work Schedule Requirements:

Must be available to occasionally work evenings and weekends based on business needs (ex. communicating with overseas operators, working special events or out of town events, etc.). May occasionally need to lift 20 lbs. Sitting at a desk with computer screen for prolonged periods.

EXPERIENCE

Minimum 2-4 years administrative experience required, preferably in tourism, hospitality, or project management Preference for candidates who have previous work experience as: Executive Assistant for at least 5 years to a C-Suite level Operations Manager or Assistant Operations Manager for company of 15+ people for at least 3 years Travel Agent or Travel Coordinator for at least 10 years

EDUCATION & KNOWLEDGE

High School Diploma required College degree preferred Knowledge of hospitality and tourism helpful To apply, please include your resume and a brief cover letter. Benjamin Walls Gallery strictly prohibits and does not tolerate discrimination based on race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender identity and expression (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local law. Benjamin Walls Gallery is an equal opportunity employer.

Pay:

$55,000.00 - $75,000.00 per year

Benefits:

401(k) 401(k) matching Employee discount Health insurance On-the-job training Paid time off

Education:

Associate (Required)

Experience:

Administrative:

3 years (Required)

Work Location:

In person