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Scheduler / Operations Coordinator
Chesapeake, VA
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Chesapeake Regional Healthcare

CRMG Scheduler Specialty

Job Description

Schedule surgeries and oversee scheduled OR cases for assigned physician(s) in the practice. Coordinate schedules with the provider(s) and OR surgical schedulers to ensure no lapse of productivity for providers. Maintain accountability for scheduling surgical cases in a timely and efficient manner. Obtain patients laboratory, radiology, test results and specialty reports from the electronic medical record, as requires for the scheduling of a surgical procedure. Obtain insurance pre-authorizations for testing, worker's compensation cases, prescriptions, and medications. Obtain codes for medical necessity. Provide administrative/scheduling support to physician(s) by facilitating verbal and written communication between the physician(s) and peers, patients, and the community. Facilitate appointments for consultations, follow-up, medical testing, and clearance. Schedule all diagnostic testing and review all diagnostic preparations with the patient. Prepare requisitions for laboratory requests. Communicate with patients and/or family members regarding insurance coverage and insurance requirements. Order prescriptions and/or coordinate pharmaceutical orders via telephone and/or electronic means as ordered by the physician. Provide patient education when necessary. Updates medical record with history and medication reconciliation. Chaperone patient encounter with physician as requested or required. Perform medical intake(s) and interviews, patient triage via electronic medical record. Obtain vitals for each patient prior to physician encounter. Provide assistance and back-up as necessary for the front desk and patient check-in area of the practice. Answer telephones, triage phone calls, records and distribute telephone messages. Schedule patient appointments. Greet patients and visitors to the practice. Register patients and update patient information as needed. Request and accept co-payments and accounts receivable payments, recording transaction in the practice management system. Balance daily log with cash drawer at close of business. Scan necessary documentation into patient's electronic medical record. Release of Information as directed by Practice Manager. Demonstrate a commitment to flexible work scheduling when necessary to ensure patient care. Attend required hospital-wide orientations, meetings, and in-services. High school diploma or equivalent Medical Assistant 2+ years in a hospital or medical office setting or healthcare setting with knowledge of surgical scheduling and obtaining insurance authorizations High School or better. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Benefits

  • Flexible Work Schedules
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