Find & Apply For Scheduler / Operations Coordinator Jobs in Edmonds, Washington

Why You'll Love It Here:

At Beehaven, we're all about family, and when you join us, you're part of it. We offer more than just a job; we provide growth, flexibility, and a place where you can truly make an impact. Here's what's in it for you:

Comprehensive Benefits:

Competitive packages with options like free medical insurance.

Secure Your Future:

3% match on your retirement savings (Simple IRA, available at one year).

Grow Your Skills:

We'll cover the cost for certifications and development.

No Extra Costs:

Free parking, a company credit card for business expenses, and a company cellphone.

Tech Tools:

Access to MS Suite products at no cost.

Paid Time Off:

PTO and paid holidays after just 90 days.

Discounts:

Enjoy exclusive employee perks.

Referral Program:

Earn up to $1,000 for bringing great people to the team. A Team that

Supports You:

Work with a collaborative team where growth is encouraged.

Who We Are:

Beehaven Inc. (partnered with NW Natural Lighting and NNL Precision Railing) is a family-owned company with over 30 years of experience in commercial and residential specialty construction. From residential exterior lighting and skylights to innovative metal system installations (stainless-steel and aluminum), our work can be found in homes and buildings across the Pacific Northwest.

What You'll Do:

As our Office Coordinator, you'll work in-office in Edmonds, WA, serving as the hub that keeps our teams running smoothly. You'll own the schedule, keep customers informed from booking through final payment, and make sure the paperwork behind every job is buttoned up. Though this position will require other duties as assigned, a typical day will include the below: Build and manage the install and consultation schedule in ServiceTitan, working with the Residential Project Coordinator to match crews to projects based on skill, availability, and geography. Serve as the first point of contact for customers, covering the main phone line daily in coordination with the rest of the inside and outside sales teams. Provide in-person showroom consultations and turn conversations into booked estimates and installs as needed. Keep customers updated on job status, collect deposits, send daily payment links, issue follow-up invoices, and follow up on outstanding balances. Request, track, and issue certificates of insurance for vendors, subcontractors, customers, and general contractors. Prepare and track lien releases and preliminary notices as needed. Assist in coordinating permit applications, inspections, and closeouts so every job is permitted before install day as needed. Forecast workload and flag when crews should shift to commercial projects, with two to four weeks of advance notice. Maintain the AR aging report, track weekly job volume and value, and prepare a weekly operations scorecard that turns data into action.

What You Bring:

At least two years of office, scheduling, or coordination experience in construction, specialty trades, or home improvement. Experience scheduling field crews or service technicians. Experience with CRMs (ServiceTitan preferred). Experience with certificates of insurance, lien releases, and permitting in Washington State (strongly preferred). Comfortable with Microsoft Office, especially Excel for reporting. Strong customer service skills by phone and in person, including comfort with payment and collections conversations. Marketing experience a definite plus! A self-starter who takes ownership of the work in front of them and follows it through to completion. Adaptable, organized, and comfortable shifting priorities as the day demands. Bonus points for experience with BuilderTrend, residential lighting or skylight products, or consultative sales.

Pay:

$20.00 - $25.00 per hour Expected hours: No less than 40.0 per week

Benefits:

Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Professional development assistance Profit sharing Referral program Retirement plan Tuition reimbursement Vision insurance

Experience:

Office Coordination:

2 years (Required)

Construction Office Coordination:

1 year (Required)

Permitting:

1 year (Preferred)

COI Processing:

1 year (Preferred)

Dispatching:

2 years (Required)

Marketing:

1 year (Preferred)

Phone Sales:

1 year (Preferred)

Phone Customer Service:

3 years (Required) CRM software: 1 year (Required)

ServiceTitan CRM:

1 year (Preferred)

License/Certification:

Driver License without Restrictions ('B' acceptable) (Required) Ability to

Commute:

Edmonds, WA 98026 (Required)

Work Location:

In person