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Scheduler / Operations Coordinator
Normandy Park, WA
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Job Summary We are seeking an energetic and highly organized Scheduling Coordinator to join our team! In this vital role, you will manage and coordinate appointments, meetings, and service schedules with precision and efficiency. Your proactive approach will ensure seamless communication between patients, and staff, contributing to the smooth operation of our office environment. The ideal candidate is detail-oriented, familiar with Dentrix software, and excels in multitasking to keep our scheduling processes running effortlessly. Duties Manage daily scheduling of appointments, meetings, and service calls using productivity software and calendar management tools Coordinate with patients, and team members via multi-line phone systems and email to confirm appointments and resolve scheduling conflicts Maintain accurate records of all scheduled activities through spreadsheets, Word processing, and data entry systems Prioritize urgent requests and adjust schedules proactively to accommodate changes while maintaining high levels of customer support Handle front desk responsibilities including greeting visitors, answering phone inquiries with professional etiquette, and directing calls efficiently Support office management tasks such as filing, proofreading documents, and organizing client information for easy retrieval Experience Proven clerical or administrative experience in an office setting with strong organizational skills Familiar with Dentrix software or a similar CRM Experience handling multi-line phone systems and providing exceptional customer service via phone communication Demonstrated computer literacy with a focus on data entry, file management, and technical proficiency in scheduling software Previous experience in a front desk or personal assistant role is highly desirable Strong time management skills with the ability to multitask efficiently while maintaining accuracy in all tasks
Pay:
$25.00 - $30.00 per hour Expected hours: 32.0 per week