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Operations Manager

• FedEx Ground Delivery Operations Pacific Express Logistics
• 3.0 Fairfield, CA Job Details Full-time $70,000
• $90,000 a year 6 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Opportunities for advancement Flexible schedule Qualifications Distribution operations Customer communication Teamwork Team leadership Spreadsheets Hiring Driver's License Recruiting Mobile devices Full Job Description Operations Manager
• FedEx Ground Delivery Operations $70,000
• 90,000| Established Multi-Terminal Operation | Performance-Based Growth Pacific Express Logistics is looking for a dependable, driven Operations Manager to help lead our FedEx Ground pickup and delivery operation in Fairfield, CA.

This is a hands-on leadership position within a mature, established multi-terminal delivery operation. You'll work directly with your Co-Manager, COO, and company leadership/ownership to manage the team and make sure the operation runs successfully every day. We're looking for someone who can lead people, communicate clearly, stay organized under pressure, solve problems, and take ownership of results. What We Offer $70,000

• 90,000 annual compensation, depending on experience and qualifications Performance-based compensation and advancement opportunities Consistent, full-time employment Medical, Dental & Vision Insurance available Paid Time Off (PTO) Flexible scheduling when operational needs allow Significant responsibility and independence Experienced management and company leadership support Long-term growth opportunities within a multi-terminal organization What Success Looks Like Your primary responsibility is simple: Make sure we successfully deliver every route, every day .

A successful Operations Manager makes sure: Every scheduled route has a driver Drivers arrive on time and prepared to work Trucks are operational and ready every morning Routes leave the terminal on time Drivers complete routes safely and efficiently Service failures are addressed quickly Drivers communicate throughout the day Safety and applicable DOT requirements are followed Payroll and operational reporting are accurate Vehicle maintenance and repairs are coordinated The operation remains properly staffed Costs are controlled and routes operate profitably FedEx and company performance expectations are consistently met You should know what's happening in your operation without someone having to tell you. Lead the Team A major part of this position is maintaining and developing a dependable team of drivers. You'll work alongside your Co-Manager and company leadership to: Recruit and help select new drivers Train and onboard new employees Create and manage driver schedules Manage attendance and accountability Coach drivers on productivity, safety, and service Recognize strong performers Address performance problems quickly Develop lead drivers and future leaders Maintain backup staffing for call-outs and unexpected situations Build a culture where safety, communication, reliability, and hard work are expected We want a manager who earns the respect of the team by communicating clearly, holding people accountable, and being willing to jump in when necessary. Manage the Daily Operation You'll help oversee the day-to-day pickup and delivery operation within the Fairfield FedEx Ground terminal.

Responsibilities include:

Ensure all daily P&D routes are properly staffed Coordinate route assignments and daily staffing Monitor drivers and route progress throughout the day Coordinate rescues and coverage when necessary Communicate directly with FedEx management and terminal personnel Address service issues and operational problems Ensure packages are picked up and delivered safely and on time Review driver productivity and route performance Record and submit accurate payroll information Maintain required operational and compliance documentation Manage expenses and help maintain route profitability Coordinate vehicle maintenance and repairs as needed Communicate regularly with your Co-Manager, COO, and company leadership/ownership regarding performance, staffing, equipment, and operational needs Safety & Operational Readiness A successful delivery operation depends on safe drivers and reliable equipment.

Responsibilities include:

Monitor vehicle condition and availability Coordinate preventative maintenance and repairs Minimize unnecessary vehicle downtime Ensure drivers complete required pre-trip and post-trip inspections Ensure applicable Hours of Service and DOT requirements are followed Maintain driver safety training requirements Coach drivers on safe driving habits Promote a strong culture of safety and accountability Safety comes before speed. We want productive drivers, but never at the expense of safe driving. When Things Go Wrong, You're the Problem Solver Drivers call out. Trucks break down. Routes get heavier than expected. Weather changes. Customers need help. Operational plans change. A strong Operations Manager doesn't panic—they adjust the plan. We're looking for someone with excellent contingency planning, decision-making, and problem-solving skills who can keep the operation moving when the unexpected happens. You'll have an experienced Co-Manager, COO, and company leadership available for support, but we expect you to take initiative and bring solutions to the table. You Must Be Willing to Get in a Truck This is a hands-on management position. Most days, your job is to manage the operation—not run a route. But when circumstances require it, you must be physically capable and willing to operate a delivery vehicle and assist with deliveries. A great manager doesn't ask the team to do something they wouldn't be willing to do themselves. Who Succeeds Here?

Our ideal Operations Manager is:

Dependable and highly organized A strong communicator Comfortable holding employees accountable Calm under pressure Resourceful and solutions-oriented Competitive and performance-driven Safety-focused Strong at managing multiple priorities Reliable with follow-up and follow-through Comfortable making decisions independently Collaborative with other managers and company leadership Willing to do what reasonably needs to be done to get the operation across the finish line Most importantly, you take ownership. When something goes wrong, you're focused on solving it—not explaining why it wasn't your responsibility. Experience We're Looking For Transportation, delivery, logistics, or field-operations management experience is strongly preferred. We especially want to hear from candidates with experience at: FedEx Ground Amazon

DSP UPS DHL USPS

Last-mile delivery companies Transportation or logistics companies Distribution operations Other high-volume field operations Previous FedEx Ground BC, Operations Manager, Lead Driver, or similar experience is a major plus. Strong candidates from other operational environments—including construction, warehouse, distribution, or businesses managing field employees—may also be considered. Qualifications Must be at least 21 years old Valid driver's license with a satisfactory driving record Able to pass required background and MVR screening Able to pass required drug screening (including marijuana) Able to meet applicable DOT driver qualification requirements Management or significant team-leadership experience required Transportation/logistics management experience strongly preferred Comfortable using computers, smartphones, spreadsheets, and operational systems Able to communicate professionally with drivers, customers, vendors, FedEx personnel, and company leadership Physically capable of assisting with delivery operations when necessary Schedule This is not a Monday-Friday, 9-to-5 management position. Your schedule will follow the needs of the operation and may include early mornings, longer days when issues arise, and weekend work as needed. At the same time, we believe management flexibility should go both ways. When the operation requires you, we need you available. When the team is staffed, routes are covered, and everything is running smoothly, there is flexibility in your schedule. We care more about the operation being successfully managed than having a manager sitting behind a desk for predetermined hours. Terminal Location FedEx Ground Terminal 5191 Fermi Drive Fairfield, CA 94534 This is an in-person position. Why Pacific Express Logistics? This is an opportunity to step into an established operation, lead a team, and have a direct impact on its performance. You'll have meaningful responsibility, direct access to company leadership, and the opportunity to grow as our multi-terminal operation continues to develop. If you lead from the front, solve problems, communicate well, and consistently get results, we'd like to meet you. Military veterans and transitioning service members are strongly encouraged to apply.

Job Type:

Full-time Pay:

$70,000.00

• $90,000.

00 per year

Benefits:

Flexible schedule Health insurance Paid time off Application Question(s): Are you at least 21 years old? Are you able to successfully pass the required criminal background check? Are you able to successfully pass a DOT physical examination? Are you able to successfully pass a DOT drug screening, including screening for marijuana? How many years of management or team leadership experience do you have? How many years of transportation, delivery, logistics, or field operations experience do you have? Have you previously worked in a management, BC, lead driver, or similar leadership position for FedEx Ground, Amazon DSP, UPS, DHL, USPS, or another last-mile delivery company? Have you directly managed employee scheduling, attendance, performance, and daily operational coverage? Are you willing and physically able to drive a delivery vehicle and assist with a delivery route when operationally necessary? Do you have reliable transportation to and from our Fairfield terminal for every scheduled shift? Are you available for early mornings, occasional longer days, and weekend work when operational needs require it? This position pays $70,000

• 90,000 annually depending on experience and qualifications.

Is this compensation range acceptable to you?

License/Certification:

Drivers License (Required)

Work Location:

In person