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Supply Chain / Logistics Manager
Newburyport, MA

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Packaging Specialties

Logistics Manager

Job Description

Position Summary The Logistics Manager is responsible for leading all transportation, shipping, receiving, warehousing, and distribution activities for Packaging Specialties. This position ensures the efficient movement of packaging products and raw materials while maintaining exceptional customer service, controlling transportation costs, and supporting on-time delivery performance. The Logistics Manager works closely with Sales, Customer Service, Production, Purchasing, and Warehouse teams to ensure seamless order fulfillment and continuous improvement throughout the supply chain.
About Us:
Packaging Specialties is a leading custom retail packaging company specializing in short-run, custom printed products. Our commitment to delivering high-quality services to clients relies heavily on the efficiency of our warehouse operations. To further bolster our expanding operations, we seek an experienced Warehouse Manager to join our dynamic team. Essential Duties and Responsibilities Plan, direct, and oversee all inbound and outbound logistics operations. Manage domestic freight, carrier relationships, and transportation contracts to achieve cost-effective and reliable delivery performance. Coordinate daily shipment schedules to meet customer delivery requirements. Monitor shipping performance, delivery accuracy, and transportation costs. Collaborate with production planning to ensure finished goods are available for customer shipments. Oversee warehouse shipping and receiving operations to maximize efficiency and inventory accuracy. Develop and maintain key performance indicators (KPIs) related to logistics, including on-time delivery, freight expense, inventory accuracy, and customer satisfaction. Identify opportunities to improve transportation efficiency, reduce freight costs, and streamline logistics processes. Ensure compliance with OSHA standards, and all applicable transportation and safety requirements. Manage third-party logistics providers (3PLs), parcel carriers, and common carriers. Resolve shipping issues, customer delivery concerns, and transportation disruptions in a timely manner. Partner with Purchasing to coordinate inbound materials and supplier deliveries. Utilize ERP, Warehouse Management Systems (WMS), and Transportation Management Systems (TMS) to manage logistics activities and reporting. Prepare monthly logistics reports, freight analysis, and budget performance summaries. Recruit, train, coach, and evaluate logistics, shipping, and receiving personnel. Foster a culture of safety, accountability, teamwork, and continuous improvement.
  • Ensure compliance with company policies, procedures, and industry regulations related to warehouse operations.
  • Identify training needs and provide guidance and coaching to warehouse team members to enhance their skills and performance.
  • Manage inventory levels of raw materials and finished products, preventing shortages or excess stock through effective inventory control methods.
Qualifications Five or more years of progressive experience in logistics, transportation, warehouse operations, or supply chain management within a manufacturing environment. Previous supervisory or management experience required. Experience in packaging, manufacturing, industrial products, or distribution is preferred. Strong understanding of freight management, inventory control, and warehouse operations.
  • Strong understanding of inventory management, logistics, and quality control processes.
Required Skills Excellent leadership and employee development skills. Strong analytical, organizational, and problem-solving abilities. Effective communication and interpersonal skills. Proficiency with Microsoft Office, particularly Excel. Experience using ERP systems and warehouse or transportation management software. Ability to negotiate transportation contracts and manage carrier relationships. Knowledge of Lean Manufacturing and continuous improvement principles is a plus. Ability to prioritize multiple projects in a fast-paced environment.
  • Excellent organizational and problem-solving skills.
  • Effective communication and interpersonal abilities.
  • Commitment to continuous improvement and staying updated with industry trends.
Physical Requirements Ability to work in both office and warehouse environments. Frequent walking throughout warehouse and production areas. Ability to occasionally lift up to 25 pounds. Occasional travel to customer sites, suppliers, or company facilities may be required. Key Performance Indicators On-time customer delivery Freight cost as a percentage of sales Transportation budget performance Inventory accuracy Shipping accuracy Customer satisfaction Carrier performance Warehouse productivity Safety performance What We Offer Packaging Specialties offers a collaborative work environment focused on customer satisfaction, operational excellence, and continuous improvement. We provide competitive compensation, comprehensive benefits, retirement saving plan, professional development opportunities, and the chance to contribute to a growing manufacturing organization.
Pay:
$65,000.00 - $75,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person