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Markham, IL

CHICAGO USX TERMINAL

Monday

Friday 7:00 AM
5:00 PM Position open to remote:

No Grade:

EX17

Compensation Range:

$105,700

125,000

Who We Are:

Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation's largest asset-based trucking companies. But the most valuable asset we offer isn't tractors, trailers, or even our exclusive, cutting-edge technology. It's the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that's what we call the

POWER OF U.S.

Why U.S. Xpress? Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you're passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below! Medical, Dental, and Vision Basic/Supplemental Life Accidental Death/Dismemberment Health Savings Accounts Flexible Savings Accounts Company Paid Holidays Paid Time Off 401k with

Employer Matching Contribution Employee Stock Purchase Plan Paid Parental Leave Short Term Incentive Program Employee Assistance Program Pet Insurance What You'll Do:

Lead P&L and all headcount for an assigned terminal. Oversee all activities tied to ensure assigned terminal operates efficiently and at optimal capacity for all the company's Lines of Business and customers tied to the assigned terminal. Ensures that the highest quality of customer service is provided at the assigned terminal location. Ensures appropriate support and staffing at each terminal.

Lead the team at the terminal to ensure a high performance, driver centric-oriented work environment that supports identifying and implementing new and creative ideas that enhance profitability/operating ratio results.
Lead and participate in strategic planning for operations; profit & loss, utilization of assets, and customer relationships (internal/external). This will include establishing and executing short and long-range planning to achieve goals and objectives.
Perform financial analyses; remain apprised of financial impacts (e.g. both driver and non-driver employee pay, equipment costs, etc.) and identify opportunities for improvement, develop and implement cost-effective solutions.
Responsible for the leadership and development of direct and in-direct employees including, but not limited to: o Strategic planning in regards to staffing models, hiring/termination, and performance management for all employees
including both driver and non-driver employees.

o Partner with necessary stakeholders to design and implement appropriate training. o Continuously promote a safe work environment by regularly identifying safety opportunities. o Monitor the terminal to ensure that all associates comply with administrative policy and procedures, safe work habits, contract administration, and federal, state, and DOT regulations.

Establish standards for measurement and accountability at the Terminal level that will create both a positive competitiveness between fleet operations. Those should include ensuring there is an effective yard management system.
Monitor employee and Driver performance through KPI and soft-skill management. Partner with other groups/functions such as HR, Safety, Orientation, Maintenance/XRA to ensure optimal solutions for all stakeholders
internal and external.
Collaborate with recruiting and driver development to ensure hiring needs are met.
Coordinate with stakeholders and other departments, including Building Maintenance, on service center projects that may include, but not limited to: site construction, maintenance, relocation, or signage. Ensure the terminal is well maintained and is safe, clean, and appealing to drivers and customers.
Instill a culture of superior service that extends to the US Xpress customer base within the Terminal facilities and personnel.
Lead teamwork and team building with other operational groups including Load Planning, Account Management, Pricing and Sales for quality customer service and to support company goals; each manager will be aligned with the appropriate Regional Customer Service Manager and Load Planning Manager.
Other duties as needed.

What We're Looking For:

Education

Bachelor's degree in related field or equivalent experience required. Equivalent years of experience are defined as one year of professional experience for each year of college requested. Experience
10+ years in Operations including Customer Service, Fleet Management, or Load Planning required
5+ years general leadership experience required
Bilingual (English/Spanish) preferred
Knowledge of DOT hours of service and how they apply to a driver
XPM / Qtops (AS400) Knowledge, Skills & Abilities
Customer & Personal Service/Building Relationships
knowledge of principles and processes for providing customer and personal services. This includes meeting quality standards for services
Public Safety & Security knowledge helpful
Knowledge of business and management principles involved in strategic planning, P&L management, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
Knowledge of electronic equipment, and computer hardware and software, including applications
Must be able to effectively transfer knowledge to others
Active Listening
Complex Problem Solving
Time Management
Active Learning
Oral comprehension & expression
Problem Sensitivity
Deductive and inductive reasoning
Ability to be a self-starter
Ability to work in stressful situations
Experience in a deadline-driven environment preferred
Must understand financial reports
Must be able to effectively utilize accessible data for effective decision making and problem resolution

Supervisory Responsibility:

400-5000 drivers, up to 50 office employees

Work Environment:

This job operates in a normal professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, fax machines, and filing cabinets.

Physical Requirements:

While performing the duties of this job the employee must have the ability to communicate or exchange information; also, the employee is required to have close visual acuity to perform an activity such as viewing a computer, expansive reading, or preparing and analyzing data, reports, and figures. Work Environment / Physical Requirements

Normal office settings.

This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce. This role will remain open until it has been filled. 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Find & Apply For Transportation Manager Jobs in Markham, Illinois

Terminal Leader - Markham, IL

Fleet Manager