Find & Apply For Transportation Supervisor Jobs in Franklin, North Carolina

Overview The Crew Lead role is responsible for leading a two-person crew through nightly commercial carpet cleaning service at client retail locations across a multi-state territory (NC, SC, GA, TN, AL, MS). This role owns execution at the site level — ensuring each scheduled store is serviced correctly, on time, and to Sunset Bay's quality standard — while also serving as the primary driver and logistics point person for the crew. This is a working leadership role that requires both the hands-on ability to perform and oversee carpet cleaning work and the judgment to manage a crew, a route, and unexpected site issues independently, with minimal direct supervision most nights.

Reporting Structure Reports to:

Director of Operations Direct Reports:

1 (Carpet Cleaning Technician) Defining a "Win" in the Role A "win" in this role is defined by quality service delivered on schedule, safe and reliable crew travel, and growing confidence from both our clients and Sunset Bay leadership that a store assigned to this crew will be done right without anyone needing to follow up. Schedule & Travel Expectations Night shift work, typically beginning around 8:00 PM Multi-state service territory:

NC, SC, GA, TN, AL, MS

Multi-night travel legs requiring hotel stays away from home Route and schedule can shift week to week based on job assignments and store availability windows Key Accountabilities 1. Crew Leadership & Execution Lead a two-person crew through nightly commercial carpet cleaning assignments at scheduled store locations Ensure work meets Sunset Bay's quality standard before departing each site Work side-by-side with the Carpet Cleaning Technician, setting the pace and standard for the shift Serve as the primary point of contact for on-site issues — store access, equipment problems, scheduling conflicts 2. Vehicle & Route Management Operate the company cargo van as primary driver, including multi-hour highway travel between states Manage the nightly route and job sequencing to keep the crew on schedule Coordinate hotel logistics during multi-night travel legs Perform basic vehicle and equipment upkeep and report mechanical issues promptly 3. Equipment & Site Care Operate and maintain carpet cleaning equipment (extraction units, hoses, cleaning solutions) per manufacturer and company standards Load, unload, and secure equipment for transport between sites Identify and report equipment issues before they affect job completion Represent Sunset Bay professionally at every client location 4. Communication & Reporting Communicate site issues, delays, or quality concerns to management in real time Confirm job completion and note any site-specific issues after each stop Photograph job site concerns and completed work (flooring, showroom carpet) for record keeping and quality verification Flag recurring problems at specific stores or with specific equipment Outputs Completed and quality-checked carpet cleaning service at every scheduled store Safe and on-schedule crew travel across the multi-state territory Properly maintained equipment and vehicle Clear and timely communication with management on job status and issues Physical Requirements / Working Conditions Ability to lift and carry cleaning equipment (hoses, wands, solution containers) repeatedly through a shift Extended periods standing and walking during overnight hours Ability to work a reversed sleep schedule and stay alert through long highway drives, including after a cleaning shift Vehicle & Driving Requirements Valid driver's license required — this role is the primary operator of the company cargo van Clean driving record preferred; this role carries the crew and company equipment across state lines Comfortable with multi-hour highway driving, including overnight Responsible for basic pre-/post-trip vehicle checks and reporting maintenance needs promptly Skills & Experience Demonstrated reliability — consistent attendance and follow-through with minimal supervision Crew leadership experience preferred (e.g., landscape, construction, or similar field-based crew lead experience) — carpet cleaning experience is not required and training will be provided Comfortable making on-the-spot decisions when a job or site doesn't go as planned Strong communication skills — able to represent the company well with client-site staff Required Technical Knowledge Candidates are not expected to have prior experience with Sunset Bay's specific equipment. We are looking for someone with the mechanical aptitude and problem-solving ability to become proficient quickly. Familiarity with, or willingness to learn, hot water extraction / carpet cleaning equipment and processes Basic mechanical aptitude for troubleshooting equipment issues on-site Familiarity with navigation apps (Google Maps, Apple Maps, or similar) for multi-state route travel

Pay:

$20.00 - $22.00 per hour Expected hours: 35.0 - 45.0 per week

Work Location:

In person