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Warehouse / Distribution Supervisor
Phoenix, AZ
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DHL eCommerce

Warehouse Operations Supervisor - 3rd Shift

Job Description

Warehouse Operations Supervisor - 3rd Shift
  • 3.
8 6201 West Sherman Street, Phoenix, AZ 85043 Full-time Apply on company site Operations Supervisor What makes DHL great? Our People! We put our people first because we know each employee's individual contributions make us the #1 logistics company in the world. Job Preview You are exceptionally talented, bright and driven to deliver supporting, scalable hands-on leadership, executing policies and procedures ensuring the best-in-class mail processing, handling, receiving and quality. As a front-line leader, you take responsibility for the day-to-day Safety, Inbound, Outbound and Quality, bringing out the best in people, encouraging them to continually raise the bar, while meeting customer and internal requirements efficiently and safely.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assign work, set deadlines, review and manage performance in accordance with organizational policies, procedures, and performance management processes. Supervise teams and production in mail processing, mail handling, quality control, and transportation in accordance with SOPs to maximize quality and profitability in the assigned departments. Establish an environment of teamwork, employee involvement/empowerment, fairness, and consistency. Ensure proper staffing by department and shift, following guidelines based on scheduled mail processing and handling volume. Oversee employees' attendance and time management. Conduct performance reviews, coach and train employees. Monitor and ensure proper working condition of all facility equipment to meet production standards. Review productivity, KPI, and quality reports to ensure department is meeting pre-established targets and take necessary steps when targets are not being met. Recommend measures to improve production methods, working conditions, and increased efficiencies. Ensure compliance with DHL's safety policy. Supports HR Team interviewing prospective candidates for employment. Act as liaison between the facility and the on-site postal clerks. Keep updated on all postal rate/regulatory changes. Essential duties are not necessarily exhaustive and may be supplemented or otherwise revised by DHL at its sole discretion.
EDUCATION/EXPERIENCE QUALIFICATIONS
HS Diploma/GED with 2 plus years of external supervisory experience in a distribution/mail/ or similar environment. Bachelor's degree preferred. 1 plus year of DHL eCommerce Operations Trainer/Quality experience. 2 plus years of experience in improving operations quality and safety programs. Experience in implementing and applying process improvement tools. Demonstrated successful experience in supervising and driving improved production standards and automation utilization. Direct supervisory experience including coaching, training and providing feedback to employees.
REQUIRED SKILLS
Strong leadership, analytical, problem-solving and organizational skills. Ability to motivate, delegate, and hold direct reports accountable for daily, weekly and monthly production objectives. Ability to read, write and speak English. Excellent oral and written communication with ability to adapt to various audiences. Ability to multitask and work in a fast-paced, deadline driven environment. Follow Standard Operating Procedures and Safety Practices. Proficiency in MS Word, Excel, PowerPoint, Outlook, Teams, emailing and data entry capabilities.
PHYSICAL DEMANDS
May be required to push, pull and lift up to 50 lbs. (additional weight may be required with assistance). Frequently walk, squat, reach overhead, bend or kneel. This is a warehouse environment with exposure to cold, hot changing temperatures with low to medium noise levels, not damaging or loud enough to require protective equipment. Exposure to dust, dirt and changes in lighting are common. As a Top Employer and leading logistics company, at DHL eCommerce Solutions, we are committed to helping you build a career you'll love with benefits and incentives that support your personal and professional well-being:
Pay:
  • Competitive Pay
  • Bonus Programs
  • Retirement Savings - 401K with company match
  • Medical, Dental, Vision, well-being programs
  • FSA/HAS availability
  • Tuition Reimbursement
  • Paid Time Off including vacation and sick time
  • Company Paid Holidays and Floating Holidays
  • Paid Parental Leave
  • Employee Discount Program
  • Employee Assistance & Work Life Program
  • Short Term and Long-Term Disability
  • Life Insurance We are committed to equal opportunity and reject any forms of discrimination.
The basis for employee selection at DHL Group is qualification, performance, skills and experience. Equal Opportunity Employer -
Veterans/Disability Job Type:
Full-time Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Tuition reimbursement Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • Floating Holidays
  • Financial Aid/Assistance
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