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Warehouse / Distribution Supervisor
Whately, MA
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Fulfillment Technician II The Human Connection - 2.4 Whately, MA Job Details Full-time $21 - $24 an hour 2 days ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance Employee discount Life insurance Qualifications Regulatory compliance Process improvement High school diploma or GED Warehouse experience Quality audits
Manufacturing Full Job Description Fulfillment Technician II Location:
Whately, MA Reports To:
Fulfillment Manager Position Type:
Full-Time Compensation:
$21-24 Who We Are A company built by people passionate about cannabis and community, dedicated to bringing quality, value, and education to the east coast cannabis market. We care about our employees, our products, and our customers and are committed to working hard while maintaining a healthy work/life balance. As a company we are growing quickly and are looking for employees who share our priorities and want to grow with us. Who You Are You are highly organized, detail-oriented, and take pride in accurate, consistent work. You are comfortable managing multiple priorities, working independently, and keeping inventory and records organized. You recognize discrepancies, take initiative to investigate issues, and communicate clearly with your team and manager to keep operations running smoothly. Position Summary The Fulfillment Tech II supports the Fulfillment Manager in the daily operation of the department. This position provides support to the fulfillment team, manages external product intake and vault organization, and helps ensure accurate, timely, and compliant fulfillment operations. Core Responsibilities Fulfillment Operations Coordinate daily intake activities to meet incoming and outgoing needs. Provide back up to Fulfillment Specialists as needed. Assist with picking, staging, labeling, transfer preparation, and other fulfillment work as needed. Consistently follow departmental SOPs and support accurate, compliant workflows. Identify quality, safety, and compliance concerns and elevate to the Fulfillment Manager. Intake & Vault Operations Serve as the primary point for external cannabis product intake, including flower, extracts, edibles, and other products. Maintain the intake calendar and ensure coverage for scheduled deliveries. Receive and process incoming product accurately and in accordance with company procedures. Maintain organized, secure, and accurate intake in fulfillment vaults. Inventory Accuracy, Auditing & Compliance Verify outbound bulk orders, documentation, and labeling for accuracy and completeness. Monitor finished goods inventory and identify discrepancies or accuracy concerns. Investigate finished goods discrepancies within the scope of fulfillment operations and elevate unresolved issues for reconciliation or correction. Spearhead monthly FG audits, including physical counts and discrepancy identification. Ensure fulfillment activities comply with METRC requirements, internal SOPs, and applicable regulations. Maintain accurate, audit-ready fulfillment records. Cross-Functional Coordination Coordinate with Production, Inventory, Sales, and Logistics to support timely order fulfillment and product movement. Communicate shortages, order issues, intake needs, and other risks that could affect fulfillment. Support process improvements and changing operational needs as directed by the Fulfillment Manager. Qualifications High School Diploma or GED required. 3+ years of experience in fulfillment, production, inventory, warehouse, or regulated manufacturing. Cannabis industry experience preferred. Working knowledge of METRC and inventory tracking systems preferred. Strong organizational, communication, and problem-solving skills. Ability to prioritize work and adjust quickly as operational needs change. High attention to detail and commitment to accuracy and compliance. Must be 21+ and compliant with all regulatory requirements. Working Conditions Hands-on role requiring regular handling and movement of cannabis products and inventory. Frequent standing and walking throughout the workday. Ability to lift and move up to 50 lbs., with assistance as needed. Fast-paced environment requiring accuracy, flexibility, and attention to detail.
Pay:
$21.00 - $24.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Vision insurance Application Question(s): Do you have experience using inventory tracking systems, barcode scanners, or WMS/ERP software (e.g., Apex, Dutchie, METRC, SAP, or similar platforms)? (Yes/No)
Physical Requirements:
Are you comfortable standing for extended periods and lifting up to 50 lbs regularly throughout a shift? (Yes/No)
Experience:
fulfillment, order picking/packing, or warehouse operations: 2 years (Required) Ability to
Commute:
Whately, MA 01093 (Required)
Work Location:
In person
Benefits
Paid Time Off (PTO)
401(k) Plans
Health and Wellness Programs
Health Insurance
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