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Customer Support
Call Center Manager
Wilmington, NC

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Emergeortho

Call Center Supervisor

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Job Description

EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina, our Call Center Supervisor oversees the Scheduling and Patient Access team, ensuring timely, accurate, and compassionate service for orthopedic and pain management patients. The Supervisor monitors team performance, scheduling accuracy, patient access, and call center operations while collaborating with clinical and administrative departments.