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Customer Support
Customer Service Manager
Calabasas, CA
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Now viewing: NOW HIRING Bilingual Customer Service & Office Coordinator
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SILVER STONE REMODELING INC

NOW HIRING Bilingual Customer Service & Office Coordinator

Job Description

We are an established construction, roofing, and remodeling company looking for a reliable, organized, and professional bilingual (English/Spanish) Customer Service & Office Coordinator to join our team. We are looking for someone who takes initiative, communicates professionally with customers, and makes sure nothing falls through the cracks. Responsibilities Follow up with potential and existing customers regarding estimates, proposals, and pending decisions. Respond to customer emails and phone calls professionally and promptly. Prepare and send proposals, contracts, and documents using information provided by our team. Maintain consistent customer communication throughout the sales and project process. Track customer follow-ups, appointments, and outstanding proposals. Assist with scheduling appointments and coordinating office activities. Maintain organized customer records and perform general administrative duties. Requirements Fluent in English and Spanish — required. Excellent written and verbal English communication skills. Previous customer service or office administrative experience. Strong computer skills, including email, Microsoft Office, and document management. Excellent organizational skills and attention to detail. Ability to multitask, work independently, and follow through on assignments. Professional, friendly, dependable, and motivated. Experience in construction, roofing, or remodeling is a plus, but not required. We are looking for someone proactive who knows how to follow up with customers, stay organized, and help keep our office running efficiently. How to Apply Please email your resume and a brief introduction in English to: silverstonehrpro@gmail.com
Subject:
Bilingual Customer Service Position Pay:
$18.00 - $20.00 per hour Expected hours: 35.5 per week
Work Location:
In person
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