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Account Coordinator Karat By Lollicup - 2.6 Chino, CA Job Details Full-time $21 - $23 an hour 21 hours ago Qualifications Growing experience Phone communication Writing skills High school diploma or GED Team development Prospecting Computer skills Account management Full Job Description Job description Foodservice business is booming! We're expanding our team and looking for passionate and talented individuals to join our team! Karat Packaging (Nasdaq symbol 'KRT') by Lollicup USA, Inc, headquartered in Chino, CA is the manufacturer of Karat® food disposable goods and TeaZone® beverage products, the distributor of other leading brands' coffee & tea ingredients, & specializes in custom print and innovative packaging. We have been recognized for our thermoforming plastic capabilities in North America to produce cups and food packaging products that allow us to offer competitive pricing throughout our distribution network (currently 6 regional warehouses are located in CA, HI, NJ, SC, TX, and WA, and services to chain accounts such as Panda Express, Flame Broiler, The Coffee Bean & Tea Leaf, and more..

Corporate Website:

www.karatpackaging.com

Department:

Sales Reports to:

Account Coordinator Department Manager Job Overview:

The Account Coordinator works closely with existing and prospective clients to discuss their needs and match them with the products that will optimize customer satisfaction. The Account Coordinator also generate sales leads, handle client complaints, and demonstrate products.

Responsibilities and Duties:

Process and follow-up on orders, applications, samples, and requests from customers and prospective customers. Anticipate and assist customer needs and questions, problem solving. Responding promptly to all inquiries by telephone, electronically, and/or in person. Cross-selling and educating customer regarding any product or service questions. Additional customer service and sales support related assignments. Other duties as assigned including but not limited to, other sales-related assignments/tasks.

Required Skills/Abilities:

Working knowledge of customer service software, databases, and tools. Excellent listening and problem-solving skills with an ability to communicate clearly and confidently by phone and in writing. Experience in growing, retaining, and scaling teams.

Education and Experience:

Must have 2+ years of customer service or sales assistance experience to be considered for the Jr Account Coordinator position. Must have 3+ years of customer service or sales assistance experience to be considered for the Sr Account Coordinator position. High school diploma or equivalent (Preferred) Must be authorized to work in the U.S.

Work Schedule:

Monday - Friday 9am - 6pm (with one-hour unpaid meal break)

Job Type:

Full-time Pay:

$21.00 - $23.00 per hour

Work Location:

In person