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Customer Support
Customer Service Manager
Compton, CA

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Talmo & Associates

Warehouse Customer Service Coordinator

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Job Description

Warehouse Customer Service Coordinator Talmo & Associates - 3.9 Compton, CA Job Details Full-time $23 - $28 an hour 2 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Managing customer accounts Customer communication Microsoft Outlook Customer service Operations coordination Spreadsheets Logistics customer service Warehouse management system Order shipping Managing clients in a customer support role Order fulfillment receiving Transportation management Attention to detail Distribution management Problem-solving Shipping and receiving inventory management Organizational skills Handling customer service requests Warehouse experience Shipping documentation
Full Job Description Warehouse Customer Service Coordinator Location:
Carson, CA Pay:
$23-$28 per hour
DOE Job Type:
Full-Time | Direct Hire Job Overview We are seeking an experienced and detail-oriented Warehouse Customer Service Coordinator to join a fast-paced third-party logistics (3PL) warehousing and distribution operation. In this role, you will serve as the primary point of contact for assigned customer accounts, coordinating inbound and outbound shipments, order fulfillment, inventory management, and daily warehouse activities. The ideal candidate will have hands-on experience in a 3PL warehouse environment, strong knowledge of Warehouse Management Systems (WMS), and the ability to independently manage customer accounts while ensuring efficient operations and exceptional customer service. Responsibilities Serve as the primary point of contact for assigned customer accounts, handling inquiries, order updates, shipment statuses, and inventory requests. Coordinate daily inbound receiving, outbound shipping, distribution, fulfillment, and transloading operations. Process customer orders, monitor inventory levels, and maintain accurate shipment records using a Warehouse Management System (WMS). Communicate with warehouse personnel, trucking companies, and customers to coordinate freight movements, pickups, deliveries, and shipping schedules. Monitor order fulfillment activities to ensure accuracy, timely processing, and customer satisfaction. Investigate and resolve shipment discrepancies, inventory issues, order delays, and other operational challenges. Maintain accurate customer records, shipping documentation, inventory reports, and operational data. Independently manage multiple customer accounts and prioritize daily responsibilities in a fast-paced warehouse environment. Requirements Previous experience in a third-party logistics (3PL) warehouse or distribution environment is required. Strong understanding of warehouse operations, including inbound receiving, outbound shipping, order fulfillment, transloading, and inventory control. Hands-on experience with Warehouse Management Systems (WMS); Extensiv WMS experience is highly preferred. Experience managing customer accounts and coordinating directly with warehouse teams and transportation providers. Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook. Strong organizational skills with the ability to multitask, prioritize deadlines, and independently resolve operational issues. Excellent written and verbal communication skills with a customer-focused approach. Dependable, detail-oriented, proactive, and comfortable working in a high-volume logistics environment. Join our team as a Warehouse Customer Service Coordinator and play a key role in keeping warehouse operations organized, customer accounts running efficiently, and shipments moving on schedule. We are looking for a reliable logistics professional who takes ownership of their responsibilities and thrives in a fast-paced 3PL environment. #
INDHP Pay:
$23.00 - $28.00 per hour Expected hours: 40.0 per week
Benefits:
Dental insurance Health insurance Paid time off Vision insurance
Experience:
Warehouse:
2 years (Required) Customer service: 2 years (Required) Ability to
Commute:
Compton, CA 90220 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance