Find & Apply For Customer Service Manager Jobs in Covina, California

Bilingual Client Care Manager Right At Home Covina, CA Job Details Full-time $21 - $25 an hour 3 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Flexible schedule Life insurance Qualifications High school diploma or GED Business requirements Full Job Description Are you seeking a challenging and rewarding role that offers professional growth while making a meaningful impact on the lives of others? Are you passionate about person-centered care and dedicated to creating exceptional experiences for clients and families? Are you deeply familiar with Pasadena and its surrounding areas? If so, Right at Home wants to hear from you!

Who We Are:

Right at Home is a locally owned home care agency with a strong, supportive culture. We're committed to improving the quality of life for those we serve, and we're looking for talented, driven individuals to join our team.

We offer:

Competitive salary with quarterly bonus potential Paid healthcare benefits Ongoing training and development opportunities A collaborative, fast-paced work environment The opportunity to truly make a difference in people's lives

Position:

Care Coordinator The Care Coordinator plays a vital role in delivering the "best in-home care" by managing care plans that support both clients and their families. You'll be responsible for ensuring each interaction adds value, builds trust, and leads to extraordinary care experiences.

Key Responsibilities:

Act as the first point of contact: Answer incoming calls promptly with compassion and professionalism, schedule in-home consultations, and initiate care services. Conduct in-home assessments and develop personalized care plans based on client needs. Convert inquiries into clients through skilled communication and a service-oriented approach. Build and maintain strong relationships with clients, families, caregivers, and referral sources. Monitor care plans to ensure safety, effectiveness, and client satisfaction. Mentor caregivers and support their ongoing development and performance. Multitask efficiently and remain calm and positive in a dynamic office setting.

What We're Looking For:

High school diploma or equivalent; at least 2 years of business experience Previous experience in home care or healthcare preferred Sales or customer service experience with a proven ability to convert leads over the phone Exceptional communication and organizational skills A "people person" with a passion for service Ability to work independently and exercise sound judgment Availability for occasional on-call duties outside regular office hours Valid driver's license and access to a reliable, insured vehicle How to

Apply:

Please submit your resume , a cover letter , and your salary requirements for consideration. Join a team that values compassion, communication, and commitment—and help us improve the lives of those we serve every day.

Job Type:

Full-time Pay:

$21.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Business requirements: 2 years (Preferred)

Work Location:

In person