Find & Apply For Customer Service Manager Jobs in Gardena, California

Account Manager/Order Processor AppleOne - 3.8 Gardena, CA Job Details $50,000 - $55,000 a year 20 hours ago Benefits Dental insurance 401(k) Vision insurance Paid sick time Qualifications Customer returns handling Full Job Description Job Summary We are seeking an experienced Account Manager/Order Processor for a direct hire opportunity in Gardena, CA. This role is ideal for a customer-focused professional with strong order management, account support, CRM, and administrative coordination experience within a manufacturing or distribution environment. The Account Manager/Order Processor will play a key role in supporting customers, distributors, factories, contract manufacturers, and internal sales teams by managing order entry, delivery schedules, forecasts, quotations, inventory updates, RMAs, and customer inquiries. This position offers the opportunity to join a stable, team-oriented manufacturing environment where accuracy, communication, and follow-through are valued. This is a strong opportunity for someone who enjoys working with cross-functional teams, supporting customer relationships, and keeping order processes moving efficiently from entry through shipment. The right candidate will thrive in a professional environment with supportive leadership, collaborative teamwork, and opportunities to build long-term account management and customer support expertise. Key Responsibilities Manage order entry, delivery scheduling, shipping coordination, purchase orders, sales orders, forecasts, and order updates through internal systems. Communicate with factories, contract manufacturers, customers, distributors, and internal teams regarding schedule changes, quantity adjustments, cancellations, shipment issues, and order status. Support weekly forecast updates, customer inventory monitoring, distributor programs, stock rotation activities, and hub order processing. Prepare and update quotations, respond to customer and internal inquiries by phone, email, and CRM, and support sales teams with business growth initiatives. Process RMAs, returns, shipment discrepancies, product inquiries, new part number registrations, weekly and monthly reports, and general administrative tasks. Compensation and Benefits Direct hire opportunity.

Salary range:

$50,000 to $55,000 per year.

Location:

Gardena, CA. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https:

//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1031