Find & Apply For Customer Service Manager Jobs in San Marcos, California

Front End Supervisor Jetro / Restaurant Depot - 2.8 San Marcos, CA Job Details Full-time $19.50 - $20.48 a year 4 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Tuition reimbursement Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Retail sales transactions Retail customer service procedures Customer communication Staff supervision Cash amount verification Maintaining an organized workspace Financial transaction processing Managing teams in a customer support role Managing retail teams Operations coordination Staff scheduling Processing cash transactions Team scheduling Mid-level Team management Retail store experience Client services experience within retail industry Organizational skills Clean workspace maintenance Communication skills Full Job Description Job Summary The Front-End Supervisor supports front-end operations by assisting with daily oversight of customer service activities, transaction accuracy, and team performance. This role ensures front-end processes are followed and contributes to maintaining an efficient and customer-focused environment. Key Responsibilities Support daily front-end operations to ensure efficient and accurate transaction processing Assist with monitoring cash handling procedures and resolving minor discrepancies Provide support and direction to front-end staff during daily operations Ensure front-end areas are organized, clean, and operating efficiently Assist in maintaining customer service standards and resolving customer issues Support scheduling and workflow coordination for front-end staff Help enforce company procedures and policies at the front-end Communicate operational issues or concerns to management Qualifications Previous experience in retail, customer service, or front-end operations Basic understanding of cash handling processes Strong communication and organizational skills Ability to work in a fast-paced, team-oriented environment Problem-solving skills and attention to detail Preferred Qualifications Experience in a supervisory or lead role Familiarity with front-end operations and processes Experience in high-volume retail environments Work Environment / Expectations Primarily retail or front-end operational environment. Requires standing, walking, and interacting with customers and staff. May require schedule flexibility based on business needs. Benefits & Perks Medical, Dental, and Vision Insurance Coverage 401(k) Retirement Plan with Employer Match Paid Time Off (PTO) in accordance with company policy Six (6) Paid Company Holidays Tuition Reimbursement Program (subject to eligibility and plan guidelines) Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits) Competitive and Comprehensive Benefits Package Designed to Support You and Your Family All benefits are subject to eligibility requirements and plan terms