Find & Apply For Customer Service Manager Jobs in Longmont, Colorado

Open availability is a must for this role, including closing shifts, weekends, and holidays. Job Description Terrapin Colorado is looking for a Store Supervisor to join our growing company. The Supervisor is a facilitator and assistant to the management team who must lead by example and work directly with patrons and staff to ensure that business is being conducted in a compliant and effective manner. Store supervisors report directly to the store managers concerning issues surrounding policy, procedures, and daily operation. The supervisor serves as an intermediary between the floor staff and the store managers who keeps operations running efficiently and safely. Supervisors play an integral role in making sure that the patrons of the business receive the best service Terrapin Colorado can provide by attending to issues surrounding sales or other business-related interactions. Duties and Responsibilities

• Assist and train staff to efficiently handle sales and provide superior customer service
• Effectively delegate the responsibilities and actions of the floor staff
• Relay changes in policies and procedures and introduce sales and specials to staff
• Must have extensive knowledge of all the products in the store and know their safe applications
• Work directly with patrons of the business to ensure quality of service and dissolve issues that may arise concerning product, sales transactions or otherwise
• Oversee actions and procedures to be sure that business is always being conducted within the confines of compliance, including the monitoring of ID verification for entry
• Process and monitor inventory and make sure products are properly received and labeled
• Regularly check expiration dates, packaging and labeling for integrity, content, and quality
• Work with store manager to develop strategies surrounding product movement and placement
• Communicate with store manager on issues of quality or risk involving employees, customers, or compliance
• Conduct product and compliance research and attend training programs and meetings to stay up to date on important changes in regulatory oversight and product development Minimum Qualifications and Requirements
• Ability to obtain or current MED badge
• Must be a customer service professional
• Must be able to navigate a windows operating system and use basic Microsoft Office Programs
• Must be able to navigate and manipulate web-based applications and menus
• Must have experience handling, processing, and counting cash for daily deposits and be a creative problem solver who is able to troubleshoot and uncover cash discrepancies and errors
• Must be able to navigate and utilize the inner workings of the POS system If you require a reasonable accommodation, you may contact Pamela Poulin with Human Resources Benefits
• Health insurance
• Paid time off
• Sick time Hourly Rate +Tip Share About Terrapin Colorado Terrapin is a provider of high-quality medical and recreational cannabis products.

Founded in 2009, we have five storefronts on Colorado's Front Range. For more information, visit TerrapinColorado.com.

Disclosure:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job classification. These statements are not intended as an exhaustive list of all responsibilities, duties, and skills required. Duties, responsibilities, and skills may change, or new ones may be assigned at any time with or without notice. The physical demands described are generally representative of those that must be met by an employee to perform the essential functions of this job classification. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions upon request and in accordance with applicable law. Terrapin is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. If you require reasonable accommodation, you may contact Human Resources.

Pay:

$19.00 - $20.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Do you have cannabis experience? Do you have a valid MED Badge in Colorado?

Work Location:

In person