Find & Apply For Customer Service Manager Jobs in Wheat Ridge, Colorado

Job Title:

Shift Manager Location:

Wheat Ridge, Colorado Company:

Trees

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A Multi-State Cannabis Company About Us:

Trees (Chronic Therapy location) is a leading cannabis company with a focus on quality products and customer centricity. We have a strong presence in both Colorado and Oregon, and we're expanding our footprint in the cannabis industry. Our Wheatridge dispensary is looking for a dedicated Shift Manager to join our team and help us continue to deliver exceptional service.

Position Overview:

• Must be able to work opening shifts
• This is a tipped position & tips at this location are above average
• As a Shift Manager, you will be responsible for overseeing daily operations during your shift, ensuring a smooth and efficient workflow, and providing excellent customer service.

You will lead a team of employees, manage inventory, and ensure compliance with state regulations.

Key Responsibilities:

• Supervise and motivate a team of dispensary staff to achieve sales goals and maintain high standards of customer service.
• Oversee inventory management, including receiving and inspecting deliveries, and ensuring product quality.
• Ensure compliance with state and local regulations regarding cannabis sales.
• Handle customer inquiries and resolve any issues that arise during your shift.
• Assist in training new employees and conducting performance evaluations.
• Maintain a clean, safe, and welcoming environment for customers and staff.
• Monitor and report on KPIs such as sales, customer satisfaction, and inventory levels.

Qualifications:

• Previous experience in a retail or customer service management role, preferably in the cannabis industry.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Knowledge of state cannabis regulations and compliance requirements.
• Ability to work flexible hours, including evenings and weekends.
• Must be at least 21 years of age and able to pass a background check.

Compensation and Benefits:

• $18.00/hr plus tips and bonus potential
• Company paid PTO after 1 year
• Health, vision, and dental insurance through Aetna
• Employee discounts on cannabis products
• 40%•Internal employee rewards•Opportunities for career growth and development within the company•A supportive and collective work environment

Job Type:

Full-time Pay:

From $18.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person