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Customer Service Manager
Newtown, CT
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Superior Cleaners and Tailors Inc.

Customer Service Representative / Manager Trainee

Job Description

Customer Service Representative / Manager Trainee Superior Cleaners and Tailors Inc. Newtown, CT Job Details Part-time | Full-time $18 - $21 an hour 17 hours ago Benefits Paid time off Employee discount Flexible schedule Qualifications Computer operation Phone communication Inventory management Retail store experience Retail management Full Job Description Superior Cleaners and Tailors is a full service dry cleaning and laundry business. We are family owned and operated and have been in business for over 50 years with 8 convenient store locations. We are looking for honest, responsible, highly motivated people who want to be a part of a growing business. We have both part time and full time positions available in our 8 convenient store locations.

Duties & Responsibilities:

Meet and exceed the customer's experience and satisfaction Take control of daily store operations including: customer relationships, inventory management, complete necessary compliance work Cultivate an environment of Superior Customer Service Proficiency in operating the business point of sale software Proper handling and care of customer's clothing Answer and take phone messages Assist in all business operations as needed Maintain the proper cleanliness and physical appearance of the store

Qualifications and Skills:

• Positive, can-do, and take ownership attitude Trustworthy and responsible Prior work experience in retail, customer service or management Basic computer skills Ability to accurately and efficiently follow directions Excellence in oral and written communication skills Escalate and communicate customer requests and issues to management

Job Types:
Full-time, Part-time Pay:

$18.00 - $21.00 per hour

Benefits:

Employee discount Flexible schedule Paid time off Ability to

Commute:

Newtown, CT 06470 (Preferred) Ability to

Relocate:

Newtown, CT 06470: Relocate before starting work (Preferred)

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements
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