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Customer Support
Customer Service Manager
Sanibel, FL
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Island Home Service

Office Administrator / Customer Service Coordinator

Job Description

Office Administrator / Customer Service Coordinator Sanibel, FL 33957 $23

•$27 an hour

•Full-time Apply with Indeed Office Administrator / Customer Service Coordinator

•

Landscape Company Location:
Fort Myers, FL Employment:
Full-Time Pay:

$23

•27 per hour, based on experience Island Home Service, an established and growing landscape maintenance and service company in Southwest Florida, is looking for an experienced, organized, and dependable Office Administrator / Customer Service Coordinator to join our team. We are seeking someone who takes initiative, communicates professionally, and can manage multiple responsibilities in a fast-paced office environment.

Responsibilities:

Answer incoming phone calls and respond to customer emails. Handle customer requests, service inquiries, and follow-ups. Enter and track work orders in our management software. Assist with customer invoicing and accounts receivable. Follow up on outstanding invoices and customer balances. Coordinate communication between customers, account managers, and field operations. Maintain accurate customer records and documentation. Support daily administrative tasks and general office operations. Ensure customer requests are properly documented and followed through to completion.

Qualifications:

Previous office administration and customer service experience required. Experience in landscaping, construction, or another service-related industry preferred. Strong organizational and multitasking skills. Professional communication skills, both written and verbal. Comfortable working with computers, email, Microsoft Office, and business management software. Experience with Aspire or similar service management software is a strong plus. Accounts receivable and invoicing experience preferred. Bilingual English/Spanish is a plus. Dependable, detail-oriented, and able to work independently.

What We Offer:

Competitive hourly compensation based on experience. Full-time, year-round employment. Established and growing company. Professional and supportive work environment. Opportunity for long-term growth. We are looking for someone who takes ownership of their responsibilities, follows through on tasks, and enjoys working with both customers and a busy operations team. To apply, please submit your resume along with a brief summary of your relevant experience.

Pay:

$23.00

•$27.00 per hour Expected hours: 40.0

•45.0 per week

Benefits:

401(k) Flexible schedule Health insurance Paid time off

Experience:

Landscape office: 1 year (Preferred)

General Office Administration :

3 years (Required)

Aspire :

1 year (Preferred)

Language:

English (Required) Spanish (Preferred)

License/Certification:

Driver's License (Required)

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
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