Find & Apply For Customer Service Manager Jobs in Filer, Idaho

at Bayer in Filer, Idaho, United States Job Description At Bayer, we believe work should matter. Every day, our teams push toward a future where "Health for all, Hunger for none" is within reach, and every role, from the lab to the field to the boardroom, helps us get there. We give people the ownership to shape outcomes, the support to grow through new skills and experiences, and a global community where different perspectives are valued. If you want your work to count and the room to become your best, you'll find it here. Customer Solutions

• Manager II
• Residence USA Customer Solutions
• Manager II
• Residence

USA JOB DESCRIPTION SUMMARY

Responsible for overseeing daily operations to ensure efficiency and effectiveness in the supply chain. This position involves coordinating resources, optimizing processes, and implementing best practices to enhance productivity. Works closely with cross-functional teams to achieve operational goals while maintaining quality and compliance standards. PURPOSE Execute and oversee Order-to-Bill and Bill-to-Cash operations for the Hematology and Specialty Pharma portfolio in the US PH market, ensuring reliable supply, compliant service delivery and high customer satisfaction. Drive NDC

• 12 readiness by coordinating relevant activities for the workstreams "Data, Systems, Traceability & Special Programs" and "Customer, Commercial & Government Pricing".

YOUR RESPONSIBILITIES AND TASKS

+ Oversee and execute daily Order-to-Bill and Bill-to-Cash activities, including account setup, customer service, order processing, billing, reconciliation and cash-collection support. Maintain oversight of third-party operations at Accenture and serve as the escalation point for operational, customer, supply and billing issues;

+ Drive compliant process improvements, support launches and new business or supply models, and act as a subject-matter expert for contracts, operational controls and audit inquiries;

+ Collaborate with cross-functional partners on logistics and supply chain operations to develop tailored solutions for customers. Cultivate and strengthen relationships with account managers, sales, finance, and marketing teams to enhance customer engagement;

+ Coordinate NDC

• 12 impact assessments and readiness activities across master data, SAP and system interfaces, serialization, customer operations, pricing, contracting, government pricing and special programs; + Align cross-functional requirements and standards, dependencies and controls with interfacing To view full details and how to apply, please login or create a Job Seeker account