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Account Manager Batavia, IL 60510 $58,000

• $68,000 a year
• Full-time Apply with Indeed Account Manager Batavia, IL $58,000
• $68,000 + Bonus PTO, Medical, Dental, Vision, 401(k) Match The pet industry is built around products people care about, and we are proud to play a part in bringing those products to market.

As a distributor of leading pet brands, we work with retailers and businesses nationwide to deliver the products, variety, and quality that keep pets happy and their owners coming back. Behind the products pet owners know and love is a team dedicated to keeping business moving. Through strong customer partnerships, efficient operations, and a collaborative approach, we take pride in the people and relationships that drive our continued success. We are seeking an Account Manager to oversee key business functions, support account activity, monitor inventory, and collaborate with internal teams to keep daily operations running smoothly. Manage an assigned portfolio of customer accounts, serving as the primary point of contact for daily business needs, product inquiries, and ongoing account support to maintain strong customer relationships. Utilize CRM systems to maintain customer profiles, document communications, track account activity, and ensure timely follow-up on outstanding requests. Coordinate customer orders from placement through fulfillment, working through order changes, product availability, pricing discrepancies, and delivery updates to ensure a smooth process. Build and maintain strong customer relationships through regular communication, account check-ins, and a thorough understanding of individual customer needs. Collaborate with sales, purchasing, warehouse, and distribution teams to coordinate customer requests and resolve issues that could impact account satisfaction. Review customer purchasing history and order patterns to anticipate product needs, monitor account activity, and support consistent service. Coordinate new customer onboarding, including account setup, required documentation, and accurate entry of customer information into internal systems. Prepare account reports and monitor customer activity to maintain accurate records, identify trends, and keep internal teams informed of account needs.

Requirements:

2+ years of experience in a customer-facing, account support, or business operations role. Associate's or Bachelor's degree preferred. Experience using CRM or ERP experience is required. Strong organizational skills with the ability to manage competing priorities and adapt to a fast-paced environment. Excellent communication and problem-solving skills, with a high level of accuracy and attention to detail. Corporate Resources, on behalf of our client located in Batavia, IL, is hiring an Account Manager. #IND1

Pay:

$58,000.00

• $68,000.

00 per year

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person