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Customer Support
Customer Service Manager
Carol Stream, IL
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Parvin-Clauss

Account Manager

Job Description

Parvin-Clauss Sign Company is looking for a motivated, customer-focused Account Manager to build strong customer relationships, grow existing accounts, and help coordinate custom signage projects from initial inquiry through completion. If you are organized, responsive, relationship-driven, and enjoy working with customers and multiple internal teams, we want to hear from you! What You'll Do Build and maintain strong relationships with existing customers. Identify opportunities to grow accounts and generate repeat business. Follow up on RFQs, estimates, proposals, customer approvals, and outstanding items. Coordinate with Sales, Estimating, Project Management, Design, Manufacturing, and Installation. Help ensure project requirements, specifications, and customer expectations are clearly communicated. Assist with change orders, scope updates, customer concerns, and billing questions. Maintain accurate customer records and support efficient project execution. What We're Looking For Experience in account management, customer service, sales support, or project coordination. Signage, manufacturing, graphics, or construction experience is a plus. Excellent communication, organization, and follow-through. Ability to manage multiple accounts and deadlines. Strong customer service and problem-solving skills. Proficiency with Microsoft Office, Salesforce, ERP and business systems. Relevant experience is valued; a college degree is not required. Join Our Team! Parvin-Clauss Sign Company has been serving businesses coast to coast since 1952. Join a growing company that values quality, responsiveness, teamwork, and accountability. Benefits Competitive pay based on experience and qualifications. Medical, dental, and vision insurance. Life and disability insurance. 401(k) retirement plan. Profit Sharing Incentive Plan Paid time off, sick time, and 10 paid holidays. Training, professional development, and opportunities for career advancement. Additional incentives based on position and applicable performance goals. Mileage reimbursement for eligible business travel, where applicable. Salary (in USD) $60000 to 70000 Per Year

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • 401(k) Plans
  • Professional Development
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