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Customer Support
Customer Service Manager
Joliet, IL

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European Service At Home Inc

HS Supervisor

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Job Description

HS Supervisor European Service At Home Inc - 3.6 Joliet, IL Job Details Full-time $25 an hour 16 hours ago Benefits Paid training Health insurance Dental insurance Paid time off Vision insurance Bereavement leave Life insurance Qualifications Computer operation Customer communication Team supervision Writing skills English High school diploma or GED Computer skills Task assignment Office experience
Full Job Description Description:
Be a Hero and Make a Difference for the Elderly With Your Work European Service at Home, an Illinois leader in In-Home Services, is seeking a committed Care Coordinator at our local office. ESAH is an In-Home Service organization dedicated to fulfilling care needs so seniors can continue living at home. Our employees enjoy a work culture that promotes diversity and quality client service. The ideal candidate will perform responsive and compassionate customer service to our Senior Clients and will be equipped to handle case management and direct supervision of Home Care Aides.
WAGE:
$ 25/hr at start, based on experience
ESSENTIAL FUNCTIONS
As a Case Coordinator, you will: Work in a team environment to assure the accomplishment of the office's workload and goals Build and foster trusted, client-centered relationships to keep clients engaged in care services based on the Care Program Serve as a resource for technical questions, applications, and problem-solving Evaluate, Plan, Coordinate, and manage home care aides to ensure the client's and the company's best interests Maintain a good standing relationship with the Community Care Unit Ensure that client and employee records are complete and current
Requirements:
SKILLS :
Excellent reading and writing skills Thoughtful people skills Organizational and multitasking under tight deadlines Basic computer and office experience Ability to effectively delegate
QUALIFICATIONS
: Excellent communication in English Bilingual is a plus High School diploma
ESAH BENEFITS
: Paid training Health insurance, Dental, Vision, Life Insurance PTO Bereavement pay Vacation Paid Career growth Bi-weekly direct deposits

Benefits

  • Paid Time Off (PTO)
  • Bereavement/Mental Health Leave
  • Professional Development
  • Health Insurance