Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Customer Support
Customer Service Manager
River Grove, IL
Rainbow bridge illustration

Find your next move.

Your current job is just the starting point. See where workers like you actually went next.

Powered by real career transition data in the U.S. labor market over the past 20 years. How it works

Requires a free account

Find & Apply For Customer Service Manager Jobs in River Grove, Illinois

Browse jobs from a variety of sources below, sorted with the most recently published, nearest to the top. Click the title to view more information and apply online.

Skip to job details
Now viewing: Customer Experience Analyst (CX)
Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Apply Offsite
The Judge Group

Customer Experience Analyst (CX)

Pay: Not specified
Posted: 4 weeks ago
Location: River Grove, IL (Onsite)
Last Updated: 2 weeks ago
Hours: Full-Time
Expires: 11/20/2026

Job Description

Customer Experience Analyst (CX) at The Judge Group Customer Experience Analyst (CX) at The Judge Group in River Grove, Illinois Posted in 11 days ago.

Type:

full-time We are seeking an experienced Customer Experience (CX) Specialist This is a long term contract to start that is hybrid 3 days per week in

Chicago Key Responsibilities:

Conduct user interviews, contextual inquiry sessions, and surveys to understand how employees experience services day-to-day Facilitate complex workshops with senior stakeholders and cross-functional teams (e.g., journey mapping, service blueprinting, co-creation sessions) Design and manage CX measurement programs, including surveys, listening posts, dashboards, and trend analysis Analyze and synthesize qualitative and quantitative data into actionable insights and compelling narratives Qualifications 2+ years of experience in CX Experience in IT Service Management (ITSM), help desk operations, or enterprise support environments a plus Experience with SurveyMonkey, etc Familiarity with journey mapping or service design tools (Miro, Mural, FigJam, Figma, Lucidchart, UXPressia, or similar) Pay around 30/hr

Review key factors to help you decide if the role fits your goals.
How is this calculated?
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
53
out of 100
Average of individual scores