Find & Apply For Customer Service Manager Jobs in Dyer, Indiana

Energize your career by leading the front-of-house service team as a FOH Service Manager! In this dynamic role, you'll oversee daily restaurant operations, ensuring exceptional customer experiences while managing staff, maintaining food quality standards, and optimizing service efficiency. Your leadership will drive a lively, welcoming atmosphere that keeps guests coming back. This position offers an exciting opportunity to showcase your management skills in a fast-paced, hospitality-focused environment dedicated to delivering top-tier food and service. Supervise and coordinate front-of-house staff to deliver outstanding customer service in a lively dining setting Oversee shift management, ensuring smooth operations from opening to closing, including seating, order taking, and service flow Train and develop team members on food handling, POS systems (such as Aloha POS and Micros POS), and customer service best practices Manage inventory control to ensure proper stock levels of food, beverages, and supplies while minimizing waste Handle cash transactions accurately using POS systems and perform cash handling duties with integrity Enforce food safety standards and hygiene protocols in accordance with health regulations and company policies Lead staff hiring, interviewing, onboarding, and ongoing training to build a motivated, skilled team committed to excellence Collaborate with kitchen management to ensure seamless communication between front and back of house operations Monitor guest feedback and resolve issues promptly to uphold the restaurant's reputation for exceptional hospitality Proven experience managing staff in a quick service or fast food restaurant environment with strong supervisory skills Extensive knowledge of food preparation, food safety practices, and food industry standards Hands-on experience with POS systems such as Aloha POS or Micros POS; proficiency in cash handling and transaction processing Background in managing inventory control, budgeting, and food management processes Demonstrated leadership in hospitality management settings including casual dining or fine dining environments Excellent communication skills with the ability to train staff effectively and foster a positive team culture Prior experience supervising teams in restaurant management or food service management roles is highly desirable Strong organizational skills with the ability to handle multiple priorities during busy shifts Knowledge of catering, banquet service, bar operations, or hotel experience is a plus Commitment to food safety standards and customer satisfaction excellence Join us as a FOH Service Manager where your leadership transforms guest experiences into memorable moments! We value energetic professionals eager to make an impact in the vibrant world of hospitality. This paid position offers opportunities for growth within a thriving team dedicated to culinary excellence and exceptional service.

Job Types:

Full-time, Part-time Pay:

$25,051.27 - $44,255.29 per year

Work Location:

In person