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Customer Service Manager
Colwich, KS

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The LaSalle Network Inc

Customer Service Representative (Facilities Administrator)

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Job Description

Customer Service Representative (Facilities Administrator) $17
  • $20 hourly
Job Category:
Call Center Position Type:
Contract /
Temporary Work Model:
In Office Location:
Colwich, Kansas Job ID:
163237
Benefits:
Medical Insurance, Dental Insurance, Vision Insurance Apply Now
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Client Service Representative / Facilities Administrator $17.35/hour | Monday-Friday | 8:00 AM-5:00 PM | Colwich, KS | Friday Remote Option We are partnering with an industry-leading facilities management company to hire a Client Service Representative to join their team! This is a great opportunity for someone with customer service, call center, scheduling, dispatch, healthcare, retail, hospitality, or administrative experience who enjoys helping people and solving problems. No facilities management experience is required! You'll receive training on the company's systems and processes. Why You'll Like This Opportunity Monday-Friday schedule — no weekends 8:00 AM-5:00 PM schedule Remote work available on Fridays after training Paid/on-the-job training Great opportunity to build customer service and administrative experience Work with an established, industry-leading company What You'll Do As a Client Service Representative, you'll be the main point of contact for clients who need assistance with facility-related service requests. You'll help coordinate requests, communicate updates, and make sure customers receive timely and professional support.
Your day-to-day responsibilities will include:
Answering incoming calls and responding to client emails Taking and entering service requests into company systems Coordinating service requests with internal teams and outside vendors Providing customers with updates on service schedules and progress Following up on open requests and work orders Answering questions and resolving customer concerns Escalating issues to the appropriate team when needed Keeping customer and service information accurate and up to date Reviewing invoices and other documentation as needed Managing multiple requests while providing a positive customer experience What We're Looking For We're looking for someone who is: Customer-focused and enjoys helping others Comfortable speaking with customers over the phone Organized and able to manage multiple tasks at once Detail-oriented and accurate Comfortable working in a high-volume environment A strong communicator, both verbally and in writing Comfortable learning new computer systems and software Dependable, professional, and adaptable Previous experience in customer service, call centers, scheduling, dispatch, healthcare, retail, hospitality, banking, insurance, or administration is a plus! High School Diploma or GED required. Compensation & Benefits $17.35 per hour Our consultants are eligible to enroll in medical, dental and vision benefits. Schedule & Location Monday-Friday | 8:00 AM-5:00 PM Colwich, KS Onsite training with the opportunity to work remotely on Fridays If you're a strong communicator who enjoys helping customers, solving problems, and staying organized, we'd love to hear from you! Apply today to learn more about the opportunity. LNCS LaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here All assignments are at-will and their duration is subject to change.
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Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • Medical Leave
  • Health Insurance