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Customer Support
Customer Service Manager
Cadiz, KY

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All State Fastener

Customer Inventory Manager

Job Description

About All State Fastener At All State Fastener, we're more than just a supplier—we're a trusted partner and global leader in providing high-performance fastening solutions. Our products support critical applications across industries including automotive, truck and trailer, construction, and industrial manufacturing. With a reputation built on precision, innovation, and customer-first service, we're dedicated to helping our customers succeed and grow. Overview As a Customer Inventory Manager, you'll play a key role in delivering exceptional service to our customers. You'll be responsible for stocking and maintaining inventory, ensuring program accuracy, and presenting products at customer facilities. This role combines hands-on product management with direct customer interaction, requiring strong attention to detail, problem-solving skills, and a commitment to safety. You'll also help drive program growth by setting up new accounts, expanding existing programs, and identifying opportunities to improve service and efficiency. What You'll Do Accurately stock and rotate products across multiple customer programs, ensuring bins are filled and inventory levels are maintained. Transport products to customer sites as needed. Support growth through new program setups, expansion of existing programs, and sharing opportunities with internal teams. Monitor and maintain optimal inventory levels using VMI platforms and appropriate equipment. Review open orders and ensure timely, accurate fulfillment. Build and maintain expert knowledge of program systems and operations. Maintain equipment, keep work areas clean and organized, and uphold professional standards in all customer interactions. Communicate proactively with internal and external stakeholders, escalating issues when necessary. Identify opportunities to improve productivity, service, and communication. Comply with all company and customer safety policies and procedures. Perform other related duties as assigned. What We're Looking For High school diploma/GED required. 1-2 years of material handling or warehouse experience. Ability to lift 30-50 lbs and stand for up to 8 hours a day. Comfortable with daily local travel to customer facilities. Basic computer skills, including Microsoft Office. Strong verbal and written communication skills. Ability to solve problems, stay organized, and work independently. Customer-focused mindset with the ability to build strong relationships and handle challenging situations professionally. Why Join Us? Be part of a team that values service excellence, safety, and growth. Opportunity to work directly with customers and make an impact every day. Gain hands-on experience in a dynamic, customer-facing role with room to grow.
Job Type:
Full-time Pay:
From $26.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance
Work Location:
In person