Find & Apply For Customer Service Manager Jobs in Gunlock, Kentucky

Careers Current vacancies Care Coordinator Application process Sign in Care Coordinator Who we are | Ko wai mātou Geneva Healthcare is driven by a company culture based around family values which is crucial to our overall success. We offer our employees real career opportunities with great training and progression pathways. Our Homecare Group provides care and support nationally for people in their own homes including those living with disability, recovering from illness or accidents and the elderly. Why Us | He aha ai mātou? Discounted health insurance Mentorship programme An international and diverse work atmosphere A supportive orientation and training programme Flexible work environment

• Hybrid!

Career development opportunities Partnership discounts Active and thriving Social Club About the Role | He kōrero whakamārama mō tēnei tūranga You will need to be confident managing high call volumes both inbound and outbound to meet KPIs and deliver exceptional first call resolution as you will be the first point of contact for both our support workers out on the field as well as our clients. This role is a permanent full time position, Monday to Friday 830am to 530pm in our CBD office in Tāmaki Makaurau, Auckland.

Responsibilities include:

Manage all clients in your allocated business units/regional area Ensure that the most well trained and suitable Support Worker is placed with the client Deliver a high level planned proactive responsiveness to clients and support workers Ensure all communications written and verbal are documented to manage incidents Ensures new complex clients are adequately assessed and plan followed by Complex Assessment team Ensures that all relationships are developed and proactively managed with communication being provided every step of the way Ensure all client and Support Worker records are up to date Manage all facets of client services Ensure that all Support Workers are signed off as clinically competent including scheduling of sign off Ensure that all Support Worker planned leave is managed according to Geneva's polices and that the client receives timely communication and continued care What you will bring | Ngā tohungatanga mō tēnei tūranga Proven experience in a call centre environment role Experience within a health administration or coordinator role is preferred Scheduling/rostering experience advantageous Excellent communication skills A genuine interest to help others A well-developed ability to multitask Resilience to push through Applications close | Te katinga o tēnei whai tūranga: 6th November at 5pm. Only suitable candidates will be contacted for interview and applications will be reviewed as they are received, therefore resulting in the role closing early if the right applicant is found. Applicants for this position must be a NZ Citizen/Resident or have a valid NZ work visa. Job Details Reference # 41632 Posted on 21 Oct 2026 Closes on 06 Nov 2026 21:00 Location(s) Auckland CBD office Expertise Customer Service, Service Facilitation & Coordination Job level(s) 1

• 3 years of experience Work type(s) Permanent full-time More details (document) care coordinator
• position description
• mar 24 (2).

pdf Apply Print Email this job to a friend Apply Print Email this job to a friend Back to top Care Coordinator Who we are | Ko wai mātou Geneva Healthcare is driven by a company culture based around family values which is crucial to our overall success. We offer our employees real career opportunities with great training and progression pathways. Our Homecare Group provides care and support nationally for people in their own homes including those living with disability, recovering from illness or accidents and the elderly. Why Us | He aha ai mātou? Discounted health insurance Mentorship programme An international and diverse work atmosphere A supportive orientation and training programme Flexible work environment

• Hybrid!

Career development opportunities Partnership discounts Active and thriving Social Club About the Role | He kōrero whakamārama mō tēnei tūranga You will need to be confident managing high call volumes both inbound and outbound to meet KPIs and deliver exceptional first call resolution as you will be the first point of contact for both our support workers out on the field as well as our clients. This role is a permanent full time position, Monday to Friday 830am to 530pm in our CBD office in Tāmaki Makaurau, Auckland.

Responsibilities include:

Manage all clients in your allocated business units/regional area Ensure that the most well trained and suitable Support Worker is placed with the client Deliver a high level planned proactive responsiveness to clients and support workers Ensure all communications written and verbal are documented to manage incidents Ensures new complex clients are adequately assessed and plan followed by Complex Assessment team Ensures that all relationships are developed and proactively managed with communication being provided every step of the way Ensure all client and Support Worker records are up to date Manage all facets of client services Ensure that all Support Workers are signed off as clinically competent including scheduling of sign off Ensure that all Support Worker planned leave is managed according to Geneva's polices and that the client receives timely communication and continued care What you will bring | Ngā tohungatanga mō tēnei tūranga Proven experience in a call centre environment role Experience within a health administration or coordinator role is preferred Scheduling/rostering experience advantageous Excellent communication skills A genuine interest to help others A well-developed ability to multitask Resilience to push through Applications close | Te katinga o tēnei whai tūranga: 6th November at 5pm. Only suitable candidates will be contacted for interview and applications will be reviewed as they are received, therefore resulting in the role closing early if the right applicant is found. Applicants for this position must be a NZ Citizen/Resident or have a valid NZ work visa. Job Details Reference # 41632 Posted on 21 Oct 2026 Closes on 06 Nov 2026 21:00 Location(s) Auckland CBD office Expertise Customer Service, Service Facilitation & Coordination Job level(s) 1

• 3 years of experience Work type(s) Permanent full-time More details (document) care coordinator
• position description
• mar 24 (2).

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