Find & Apply For Customer Service Manager Jobs in Chicopee, Massachusetts

About Fox Pest Control At Fox Pest Control, we are committed to delivering exceptional pest control services while cultivating a supportive, growth-focused work environment. Our company culture is grounded in 18 core values that shape our actions and decisions, fostering a positive, collaborative atmosphere where every team member can thrive. Join Our Team as a Full-Time Pest Control Service Manager! Are you a dynamic leader with a passion for the pest control industry? Fox Pest Control seeks a dedicated Pest Control Service Manager to lead our team, uphold our core values, and drive our operations to new heights. About the role

Salary:

$60,000

• $70,000.

Benefits:

Competitive benefits include health, dental, and vision. 401K, PTO, Paid holidays, sick leave, company vehicle, gas card, tablet, phone, and equipment.

Leadership Training:

Comprehensive programs to develop your leadership skills.

Professional Development:

Continuous learning opportunities to enhance your expertise.

Growth Opportunities:

Clear career paths and advancement potential within the company.

Licenses and Training:

We cover the costs of all necessary licenses and training.

Supportive Culture:

A workplace that values integrity, teamwork, and excellence. What you'll do

Embody Our Core Values:

Lead by example and integrate Fox Pest Control's core values into every aspect of the branch.

Comprehensive Industry Involvement:

Engage in all facets of the pest control industry, including technical, route, sales, administrative, and operational management. Collaborate with

Branch Manager and Office Personnel:

Work closely with the branch manager and other service managers to ensure smooth operations.

Supervise and Train Technicians:

Oversee, train, and evaluate a team of technicians to maintain high service standards.

Plan and Implement Policies:

Develop and execute company policies and procedures. Manage a

Diverse Team:

Lead, coach, and counsel a multi-level staff of 10+ individuals.

Perform Additional Duties:

Take on other tasks as assigned to support the branch.

Qualifications What We're Looking For:

Leadership Experience:

Minimum of 2+ years in a leadership role.

Industry Expertise:

Experience in the pest control or lawn care industry is strongly preferred.

Regulatory Knowledge:

Understanding of industry standards and state and federal regulations.

Sales Management:

Previous experience in sales management is a plus.

Customer Service Skills:

Exceptional customer service and retention abilities.

Communication Skills:

Strong verbal and written communication and interpersonal skills.

Organizational Skills:

Excellent follow-up, organizational, and time management skills, including route management.

Multi-tasking Ability:

Capable of handling a wide variety of duties. Still exploring? Take a peek at our other roles—your dream job might be hiding in plain sight! The pay range for this role is: 60,000

• 70,000 USD per year(FDS
• Springfield, MA LLC) 60,000
• 70,000 USD per year(Longmeadow, MA) 60,000
• 70,000 USD per year(South Hadley, MA) 60,000
• 70,000 USD per year(Westfield, MA)

Pay:

$60,000.00

• $70,000.

00 per year