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Customer Support
Customer Service Manager
Edgewater, MD

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Smoke Shop

Manager

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Job Description

Manager Duties:
  • Provide owner with weekly report of sales, purchases for stores.
  • the position is for store manager for a chain of 5 stores. All stores located in Anne Arundel County. Must be willing to travel between different stores. ​
  • Manage and supervise staff members, providing guidance and support
  • Ensure excellent customer service is provided at all times
  • Assist with payroll processing and scheduling of employees
  • Monitor and analyze sales performance, implementing strategies to drive sales growth
  • Maintain inventory control and ensure accurate stock levels
  • Assist with budgeting and financial management
  • Handle customer inquiries, complaints, and requests in a professional manner
  • Uphold company policies and procedures
Skills:
  • Previous experience as an Assistant Manager or similar role preferred
  • Strong communication skills, both verbal and written
  • Proficient in sales management techniques and strategies
  • Knowledge of retail sales principles and practices
  • Familiarity with inventory control procedures
  • Ability to effectively manage time and prioritize tasks
  • Experience in budgeting and financial analysis
  • Strong negotiation skills when making purchasing decisions
  • Excellent phone etiquette and customer service skills Join our team as aManager and contribute to the success of our business.
We offer competitive pay, opportunities for career advancement, and a supportive work environment. Apply today to be part of our dynamic team!
Job Type:
Full-time Pay:
$40,139.00
  • $60,000.
00 per year
Benefits:
Employee discount Flexible schedule Paid time off
Experience:
Customer service: 1 year (Preferred) Ability to
Commute:
Edgewater, MD (Required) Ability to
Relocate:
Edgewater, MD:
Relocate before starting work (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements