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Customer Support
Customer Service Manager
Adrian, MI

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Distyll Graphic Solutions

Account Coordinator

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Job Description

DISTYLL Graphic Solutions offers graphic management solutions for companies who operate vehicle fleets. Our end-to-end services include concept and design development, engineering, manufacturing, installation and program management. Our team shares a common focus placing the needs of our clients at the center of everything we do. We are a team of highly motivated individuals who enjoy the challenge of continuous innovation and problem solving. We pride ourselves on respect, contribution, stability, and compensation to foster a long-lasting relationship that puts DISTYLL Graphics on the market as an employer of choice. As a premier employer, our employees are offered a robust benefits package that is constantly benchmarked to ensure we can attract and retain top talent. We value the dedication and innovation of all employees; we promote daily collaboration to ensure we are providing employees the opportunity to share ideas that will provide the best solutions and products for our customers. Our goal is to partner with self-motivated and driven individuals and foster a relationship of continuous improvement. We are currently seeking an Account Coordinator. A successful candidate will be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Act as the primary point of contact for day-to-day customer communication. Enter and manage customer quotes/orders accurately in the system, ensuring timely processing and delivery. Prepare and submit customer quotes based on pricing guidelines and product availability. Monitor and communicate order status updates to customers proactively. Collaborate with internal teams (sales, operations, and logistics) to ensure smooth order fulfillment. Maintain accurate records of customer interactions, orders, and correspondence. Assist Sales Representatives and Account Managers with account-related tasks and follow-ups. Support resolution of customer inquiries, issues, and complaints in a timely and professional manner.
Education & Requirements:
Associate?s or Bachelor?s degree in Business, Marketing, or related field preferred. 3?5 years of experience in customer service, sales support, or account management (preferred but not required). Proficient in Microsoft Office Suite (Excel, Word, Outlook); experience with CRM or ERP systems is a plus.
Benefits Offered:
401K Medical / Health Savings Account Dental Employee Assistance Teladoc Group Life Short / Long Term Disability Health & Wellness Programs Vision Voluntary Benefits include Critical Illness, Accident Insurance, and Hospital Indemnity Paid Time Off Paid Holidays We make it easy to apply for our roles, you may click on the link below and it will take you directly to our site! We are committed to fostering a safe work environment?one that celebrates diversity, offers equal opportunities and where all employees feel secure, involved, valued, and respected. We do not tolerate discrimination, unlawful harassment, hate-related behavior, or threats of workplace violence. Each of us must make a personal commitment to these principles every day?whenever we interact with our fellow employees and our customers. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health and Wellness Programs
  • Health Insurance