Find & Apply For Customer Service Manager Jobs in Casco, Michigan

Customer Service & Storage Coordinator — Full Time Precision Landscaping & Northpointe Storage —

Casco, MI Pay:

$19.00-$22.00 per hour, based on experience

Schedule:

Monday-Friday, 8:30 AM-5:00 PM Job Description We are seeking a dependable, confident, and organized individual to join our small office team. This full-time position supports several established, family-owned businesses, including landscaping, lawn maintenance, and a growing self-storage operation. This role serves as a primary point of contact for customers by telephone and in person, while providing essential support for daily storage operations. The ideal candidate is professional, personable, detail-oriented, and comfortable taking initiative. We are looking for someone who communicates confidently, learns new systems quickly, and can manage responsibilities independently while working as part of a team. This is a stable, year-round position with opportunities to grow alongside our businesses. Key Responsibilities Customer Service & Front Office

• Answer incoming calls and assist customers professionally
• Gather and accurately document new landscaping and lawn maintenance sales leads
• Direct customer inquiries to appropriate team members
• Greet visitors and provide general front-office support
• Maintain accurate customer information and records Self-Storage Operations
• Assist with daily operations and customer service for multiple storage facilities
• Rent storage units, process payments, and maintain customer accounts
• Handle customer inquiries, move-ins, move-outs, and routine account matters
• Learn storage management software and operating procedures
• Provide dependable coverage and support when the Storage Manager is unavailable
• Assist with the continued growth and expansion of our storage operations General Office Support
• Maintain organized records and documentation
• Enter information accurately into multiple computer systems
• Support daily office coordination and administrative tasks
• Communicate effectively with coworkers and management Qualifications
• Previous office, administrative, or customer service experience required
• Strong telephone skills and professional communication
• Confident, self-motivated, and comfortable working independently
• Excellent attention to detail and organizational skills
• Ability to learn and navigate multiple software programs
• Dependable attendance and punctuality
• Ability to manage multiple priorities and work well with different personalities
• Professional demeanor and strong work ethic
• High level of integrity and accountability
• Self-storage or property management experience is a plus, but not required Schedule & Compensation
• Monday-Friday, 8:30 AM-5:00 PM
• $19.00-$22.00 per hour, based on experience
• No evenings or Sundays
• Closed on major holidays
• Very occasional Saturday coverage with advance notice Benefits
• 401(k) with company matching
• Health, dental, and vision insurance
• Paid time off
• Opportunities for growth and performance-based increases What We Offer We offer a stable, long-term opportunity with established, family-owned businesses, a supportive office team, and a variety of daily responsibilities.

As our storage operations continue to expand, this position will play an important role in maintaining excellent customer service and dependable office support. To Apply Please submit your resume through Indeed or email info@northpointestorage.com . Qualified candidates will be contacted for interviews. No phone calls, please.

Job Type:

Full-time Work Location:

In person — Casco, MI 48064

Experience:

Office or customer service: 1 year required Ability to

Commute:

Casco, MI 48064 required

Job Type:

Full-time Pay:

$19.00 - $22.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Experience:

Office:

1 year (Required) Computer skills: 1 year (Required) Ability to

Commute:

Casco, MI 48064 (Required)

Work Location:

In person