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Our Family Friend, LLC

Client Care Manager

Pay: $57,000/yr

Posted: 8 weeks ago

Location: Chelsea, MI (Hybrid)

Last Updated: 3 weeks ago

Hours: Full-Time

Expires: 9/18/2026

Job Description

Our Family Friend, LLC |

Chelsea, Manchester & Ann Arbor, MISalary:

$54,000-$60,000 Do you thrive in a fast-paced environment where every day is different? Do you have a passion for caring for older adults and the people who care for them?

At Our Family Friend, we're looking for a Client Care Manager who wants more than just a job. Someone who wants to be the heartbeat behind exceptional care in the Chelsea, Manchester, and Ann Arbor communities. You'll be the go-to person for our clients, their families, and our caregivers in this area, making sure every single case gets the attention, quality, and heart it deserves.

This isn't a desk job. You'll be out in the field, in clients' homes across Chelsea, Manchester, and Ann Arbor, building real relationships and making sure care is happening the way it should.

What You'll Own:

Be the primary point of contact for clients, families, and caregivers Get out in the field for at least 3 supervisory visits a week, seeing care quality firsthand Keep an eye on care logs and communications daily, catching concerns before they become problems Make sure schedules stay filled and shifts stay covered Coach and support caregivers so they can be their best Jump in and work a shift yourself when a client needs you most Lead new client intakes with warmth, clarity, and confidence from day one

What You Bring:

A genuine heart for older adults and the caregivers who support them A proactive, "see something, do something" mindset Comfort with juggling a lot Strong communication skills and a relationship-first approach The drive to solve problems A cover letter is required to apply. Tell us why this role speaks to you, we want to know the story behind your interest. Email cover letter to Brenden.ourfamilyfriend@gmail.com.

Pay:

$54,000.00 - $60,000.00 per year

Benefits:

Paid time off

Experience:

Management:

3 years (Preferred) Client care: 3 years (Preferred)

Work Location:

Hybrid remote in Chelsea, MI 48118