Find & Apply For Customer Service Manager Jobs in Ionia, Michigan

Summary Responsible to ensure that customer requirements are met and customer release information is relayed to manufacturing accurately and on a timely basis. Core Competencies Good computer skills Strong Organizational Skills Time Management Communication Problem Solving Accountability and Dependability Leadership Skills Team Oriented Highly Motivated Attention to Detail Job Duties Responsible for addressing any customers issues Generates daily load sheets and requirement listing Monitors all Customer Portals Ensure adequate supply of containers through weekly inventories Monitor activities on the dock and activities of the shippers/receivers Adhere to all company policies, procedures and instructions Requirements High School Diploma/GED 2-3 years related experience in customer service activities in a manufacturing or similar fast-paced environment Ability to work well in a team with customer-focused orientation and strong sense of delivery. Supervisory experience would be an asset Strong organizational and time-management skills Strong interpersonal and communication skills (both verbal and written) Proficiency with database applications and administration systems, specifically Microsoft Office