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Customer Support
Customer Service Manager
Romeo, MI
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5 Star Roofing Company. 30-year-old family-owned business providing roof replacement, storm restoration, siding, and gutters.
Position:
Customer Service Account Manager This role focuses on customer development, appointment scheduling, and customer satisfaction after the sale. Responsibilities also include completing post-installation paperwork and presenting additional services or options to customers over the phone.
Position Offer:
Competitive Pay Career Growth Essential Duties & Responsibilities:
Contact homeowners and schedule estimate appointments Call homeowners after installation to perform post-installation follow-ups Confirm successful installation and customer satisfaction Complete final paperwork and obtain approvals Present additional products, upgrades, or services when needed
Required Skills:
Strong phone sales and customer service skills; Home Improvement Industry experience preferred Strong communication and customer service skills Ability to clearly explain products and services Detail-oriented with paperwork and documentation
To Apply:
Send your resume and phone number. Qualified applicants will be contacted for the next steps. #hc261836