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Schoenherr Roofing

Customer Service Account Manager

Entry-Level JobVerifiedNo experience needed

Pay: Not specified

Posted: 1 day ago

Location: Romeo, MI (Onsite)

Last Updated: 7 hours ago

Hours: Full-Time

Expires: 10/15/2026

Career Insights for Customer Service Account Manager

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Based on Michigan data

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What they do

A Customer Service Account Manager manages customer service for assigned customer accounts. Provides a point of contact for customers and manages communication regarding customer orders and accounts. Handles customer service requests and maintains account and order records.

$76,916 / year median in Michigan

-12% projected decline

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Job Description

Company:

5 Star Roofing Company. 30-year-old family-owned business providing roof replacement, storm restoration, siding, and gutters.

Position:

Customer Service Account Manager This role focuses on customer development, appointment scheduling, and customer satisfaction after the sale. Responsibilities also include completing post-installation paperwork and presenting additional services or options to customers over the phone.

Position Offer:

Competitive Pay Career Growth Essential Duties & Responsibilities:

Contact homeowners and schedule estimate appointments Call homeowners after installation to perform post-installation follow-ups Confirm successful installation and customer satisfaction Complete final paperwork and obtain approvals Present additional products, upgrades, or services when needed

Required Skills:

Strong phone sales and customer service skills; Home Improvement Industry experience preferred Strong communication and customer service skills Ability to clearly explain products and services Detail-oriented with paperwork and documentation

To Apply:

Send your resume and phone number. Qualified applicants will be contacted for the next steps. #hc261836