Find & Apply For Customer Service Manager Jobs in Walled Lake, Michigan

Walled Lake, MI (opens in new tab) Posted 15 hours ago In this pivotal role within a thriving Consumer Packaged Goods company, you will act as the key connection point for clients and internal teams, ensuring seamless collaboration with Sales, Operations, Accounting, and external brokers. Your leadership will be instrumental in overseeing client interactions and managing order fulfillment processes from beginning to end, ensuring customer satisfaction and swift resolution of any issues. You will expertly lead and mentor the order management team, championing accuracy and efficiency in all client transactions. Your oversight will ensure client accounts and pricing information are meticulously maintained in SAP, while your strategic insights will enhance customer service and sales order practices. Your responsibilities also include Salesforce management, data integrity, and comprehensive reporting. As a proactive leader, your role will involve identifying operational improvements and enhancing cross-departmental workflows. The ideal candidate will possess extensive experience in customer service and sales operations, ideally within the CPG industry, and demonstrate a strong sense of ownership and accountability. Proficiency in SAP, Salesforce, and related systems is essential, alongside a talent for fostering effective relationships across various levels. Back to Jobs First Name

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